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Windows Security Center has alerted me that I need to turn on my Webroot antivirus, but when I try to turn it on using my computer's Security Center I get a pop-up advising that it cannot be opened because its identity can't be verified.   How do I turn it on despite the Windows Security Center block? 
Hello DerekM,

 

Welcome to the Community Forum,

 

Would you please do a uninstall/clean reinstall of Webroot and see if this corrects the Windows Security Message.

 

 Please follow the steps closely!

 


  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example:SA69-AANA-A783-DE78-C584
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and don't import any settings if asked to as you can set it up as you like once it's done
  • Let it finish it's install scan
  • Reboot once again
Please let us know if that resolves your issue?

 

Kind Regards,

 

 

 

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