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I scann 2 or 3 times a day and still get malware. over a period of several weeks i have to take it in and have it cleaned up. when i bring it home it is fine for a few days and it starts all over again.
Hello and Welcome to the Webroot Community!

 

You can also try to scan in safe mode

 

Can you run a deep scan in Safe Mode with Networking the instructions on how to do so are shown below. 

 

1. Start your computer in Safe Mode with Networking. For instructions on starting in Safe Mode with Networking

http://www5.nohold.net/Webroot/Loginr.aspx?pid=12&login=1&app=vw&solutionid=68

2. Open Webroot SecureAnywhere from the tray, start menu or desktop icon.

3. Click on the cog icon next to 'PC Security'. http://www.webroot.com/En_US/SecureAnywhere/PC/WSA?_PC_Help.htm#C2_Scanning/CH2e_Defining_Custom_Sca...

4. Open the 'Scan & Shields' tab.

5. Click the 'Custom Scan' button.

6. The default scan option is 'Deep'. Click Scan.

 

The best thing to do is to Open a Support Ticketand ask Webroot Support to take a look and remove this for you.  There is no charge for this if you are a WSA license holder, with a current subscription.

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Virus Removal Options

https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Virus-Removal-Options/ta-p/54074

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