I need to uninstall a version of webroot and it will not allow me to do it.... I can't even do it manually.. frustrated. help please
Page 1 / 1
Hello confused,
Welcome to the Webroot Community,
Option 1: Ensure correct display settings
Choose the correct instructions for your operating system.
Option2
For Windows XP:
Note: Make sure you run the Command Prompt as Administrator.
Welcome to the Webroot Community,
Option 1: Ensure correct display settings
- Open Webroot SecureAnywhere.
- Click Settings, then choose Basic Configuration.
- Un-check the boxes next to Show Webroot in the Start Menu and Show Webroot in Add/Remove Programs.
- Click Save All.
After saving your settings, repeat steps 1 and 2, then re-check the boxes next to Show Webroot in the Start Menu and Show Webroot in Add/Remove Programs. Then click Save All again.
- Once you have re-checked the correct options, try uninstalling Webroot from the Control Panel > Add/Remove Programs option, or from Start > All Programs > Webroot SecureAnywhere > Tools > Uninstall Webroot.
Choose the correct instructions for your operating system.
Option2
For Windows XP:
- Click Start, then click Run.
The Run box opens.
- Type the following into the Run box, exactly as it appears below. Note: This path is for the default location. If you installed the program elsewhere, be sure to modify the path accordingly.
"C:Program FilesWebrootWRSA.exe" –uninstall
- Click OK.
- When prompted to uninstall, click Yes.
- Open the Start menu by clicking the Start icon http://sw.nohold.net/Webroot/Images/windows_7_start_button.png.
- Type the following into the Start Search bar, exactly as it appears below. Note: This path is for the default location. If you installed the program elsewhere, be sure to modify the path accordingly.
"C:Program FilesWebrootWRSA.exe" –uninstall
- Press the Enter key on your keyboard.
- When prompted to uninstall, click Yes.
- Open the Start menu by clicking the Start icon http://sw.nohold.net/Webroot/Images/windows_7_start_button.png.
- Type the following into the Start Search bar, exactly as it appears below. Note: This path is for the default location. If you installed the program elsewhere, be sure to modify the path accordingly.
"C:Program Files (x86)WebrootWRSA.exe" –uninstall
- Press the Enter key on your keyboard.
- When prompted to uninstall, click Yes.
- Move your cursor to the bottom right of the screen to open the Charm Bar menu.
- Click Search, then type the following into the Start Search bar, exactly as it appears below.
Note: This path is for the default location. If you installed the program elsewhere, be sure to modify the path accordingly.
"C:Program FilesWebrootWRSA.exe" –uninstall
- Press the Enter key on your keyboard.
- When prompted to uninstall, click Yes.
- Click the Search icon at the bottom of the screen in the Taskbar
- Type the following into the Start Search bar, exactly as it appears below.
Note: This path is for the default location. If you installed the program elsewhere, be sure to modify the path accordingly.
"C:Program FilesWebrootWRSA.exe" –uninstall
- Press the Enter key on your keyboard.
- When prompted to uninstall, click Yes.
Note: Make sure you run the Command Prompt as Administrator.
thank you i will try.
Hi confused,
You are welcome!
But if you continue to have issue with uninstalling Webroot then I'd advise that you Submit a Support Ticket ! They will gladly take care of this for you!
You are welcome!
But if you continue to have issue with uninstalling Webroot then I'd advise that you Submit a Support Ticket ! They will gladly take care of this for you!
Reply
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.