why does scam ads pop up unable to remove from the screen of my laptop computer

  • 20 April 2016
  • 1 reply
  • 23 views

Why do scams pop up on the screen of laptop of computer, and your unable to remove this information.

1 reply

Userlevel 7
Badge +62
Hello ?
 
Welcome to the Webroot Community,
 
Can you tell me what the popup saids? Does this popup occur in your browser?
 
EDITED: Please use the Task Manager to exit out of browser if this is your issue.
 
  1. Open Task Manager by right-clicking the taskbar, and then clicking Start Task Manager.
  2. Click the Applications tab, click the program that isn't responding, and then click End Task
 
Then  you can Submit a Support Ticket free of charge with a Webroot Subscription.They will check this out for you>
 

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