Hí, I upgraded my WIN10 pro from 1808 to 1909. Before upgrading the Webroot Secureanywhere worked well, but after update the windows starting : the virus protection is off. It is not true; the Defender is switched off, but the Webroot is live, is it on.
After Windows starting, the Webroot little picture jump up on the right upper corner; the Windows notification appear: the virus protection is off. If I look the Windows security, everything is OK. About some minutes the Webroot picture jumps again… I do not understand, why?
The PC working well, if I start the Webroot, do not find virus. What can I do?
Thanks: Peter
Best answer by TripleHelix
Hello @hape60
Can you please do a clean reinstall of WSA!
Please follow the steps closely!
Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX