How can I get my icon to show up

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@ wrote:

Can;t get icon to show up

Welcome to the Community Forum,

Are you asking for the PW toolbar icon?

 

 

Can you please run the toolbar fix below and let us know if you need more assistance?

Password Management Toolbar Fix Tool For PC:

http://download.webroot.com/toolbarfix.exe



 

Thanks,

 

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Hi tatarmould

 

Welcome to the Community Forums.:D

 

I presume that you are referring to the notification tray icon in the bottom right hand corner of the screen?

 

If so there are  acouple of things you can do.  Firstly open WSA from the desktop icon or start menu and then close it again...checkmif the icon has appeared...as sometimes it does.

 

If not then click on Advanced Settings (top righ hand corner of the main WSA sceen) and then from the Install Settings tab (usually the first one open) check to make sure that the 'Show a System Tray icon' setting is checked. If it is then do the following:

 

Uncheck it and then click Save, and once you have completed the save then check/tick the same setting and Save again...you should then see thr notification tray icon appear.

 

Not sure why this happens but it does occassionally.

 

Hope that helps?

 

Regards, Baldrick

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