Hi rosstheboss

 

Welcome to the Community Forums.

 

Sounds like this could be due to a faulty install so I recommend that you do an install/clean reinstall of WSA to see if that resolves the issue. If you would like to try this then please follow the steps below closely!

 

• Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example:SA69-AAAA-A783-DE78-XXXX
  
• KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  
• Download a Copy Here (Best Buy Subscription PC users click HERE)
  
• Uninstall WSA and Reboot
  
• Install with the new installer, enter your Keycode and do NOT import any settings if offered by the installer; to as you can set it up as you like once it's done
  
• Let it finish it's install scan
  
• Reboot once again

and now try accessing the internet programs you have been having trouble with, and let us know the results.

 

Regards, Baldrick

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