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This program was added by a techie but he didn't put a shortcut on my tabletop. How do I do it?
Hi Richard1977

 

Welcome to the Community Forums.

 

Please follow these instructions:

 

Click on the Advanced Settings link in the top left hand corner of the main panel:

 



 

In the panel that open as a result check the box for the option highlighted below:

 



 

The press the Save button, enter the CAPTCHA code required by WSA and press OK.

 

And that should put a shortcut on your Desktop.

 

If for any reason the box is already checked then uncheck it, and then press 'Save' / enter the requireed CAPTCHA code & press OK. then immediately check the box and repeat the process for saving...sometimes that needs to be done (not sure why but it often works).

 

Hope that helps/sorts you out?  If not then please post back and we will look into a Plan B to help you.

 

Regards, Baldrick

 

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