I renewed my account but now when I try to log into password manager it tells me that my account has been deactivated. What do I need to do to fix the problem?
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Hello Shissta, and Welcome to the Webroot Community.
Worth trying this first:
Click the gear tool next to My Account
Enter the key code again
Click Activate
REBOOT the computer
or else.
I'd advise you to Submit a Support Ticket or to GeekSquad/BestBuy Support , and they will be able to identify and fix the issue.
other ref: https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Account-still-deactivated-after-renewal/m-p/157097#M8970
Have you logged into the Online Console ok? Check: How to Reactivate a PC - Webroot Community
Worth trying this first:
Click the gear tool next to My Account
Enter the key code again
Click Activate
REBOOT the computer
or else.
I'd advise you to Submit a Support Ticket or to GeekSquad/BestBuy Support , and they will be able to identify and fix the issue.
other ref: https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Account-still-deactivated-after-renewal/m-p/157097#M8970
Have you logged into the Online Console ok? Check: How to Reactivate a PC - Webroot Community
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