Hello davidmorales,

 

Welcome to the Webroot Community,

 

If you have a new keycode, you can activate it as follows:

1. Open SecureAnywhere.
    
   
2. Click the gear icon next to My Account. Your account panel displays.
   
   

   

   
    
   
3. Under Activate a new keycode, enter the keycode you want to add and click Activate.

If you would like to also add your keycode to your online management account, click here for instructions.

 

EDITED: Please Submit a Support Ticket to transfer your passwords and Backup and Sync to your new keycode.

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