How do I get WRSA to scan files on a network device, namely my backup external HDD, please? Will this just happen if I ask for and all-drives scan, or what?
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@ wrote:
How do I get WRSA to scan files on a network device, namely my backup external HDD, please? Will this just happen if I ask for and all-drives scan, or what?
Hello Rip,
Welcome to the Community Forum!
Please open your WSA interface, and click on the gear on the "PC Security" tab on the right hand side. After you do that, the interface should change to show scan statistics and a "scan my computer" and "custom scan" button on the left hand side. If you click on "custom scan", it will ask you to specify the details/type of scan you want, and where you want to scan. If you click the radio dial that is labeled "custom", you can choose only specific areas or drives to scan. If you click on "Add file/folder", you can the select the specific drive you want to scan. After you have done that, just click on "start scan", and it will scan the drive that you selected.
Also you can scan an external hard drive is to right click on the drive and select select scan with Webroot.
Please let us know if you need more help!
Best Regards,
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