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Will not uninstall. Does not appear in app list but it is still on the machine. I no longer need this on this pc.

Hello @yorkyporky 

 

Try this: "C:\Program Files\Webroot\WRSA.exe" -uninstall

 

 

 

Then do this after a reboot!

 

Please follow the steps closely!

 

  • Uninstall WSA and Reboot
  • Go into Safe Mode and Delete these Folders if they are there!
  • C:\Program Files\Webroot Folder
  • C:\ProgramData\WRData Folder (Hidden Folder)
  • C:\ProgramData\WRCore Folder (Hidden Folder)
  • Boot back into normal mode

Info in case you don’t know how to go into Safe Mode: https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-10-92c27cff-db89-8644-1ce4-b3e5e56fe234

 

Please let us know if that resolves your issue?

Thanks,

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