Hello ?

 

Welcome to the Webroot Community.

 

 

Sorry to hear you're having copy/paste problems.

 

I believe this problem has come up before and the suggestion was to add and set the program in question to Protect under Protected Applications. To do this;

 

 

Managing protected applications

You can provide additional security for software applications that may contain confidential information, such as Instant Messaging clients or tax preparation software. By protecting these applications, you secure them against information-stealing Trojans like keyloggers, man-in-the-middle attacks, and clipboard stealers. You can add any applications to the Protected Applications list and assign them to one of the protection levels:

• Protect. “Protected applications” are secured against information-stealing malware, but also have full access to data on the system. You might want to add financial management software to the category. When you run a protected application, the Webroot icon in the system tray displays a padlock:
  http://www.webroot.com/En_US/SecureAnywhere/PC/Content/Resources/Images/Icon_lock.png
  
• Allow. “Allowed applications” are not secured against information-stealing malware, and also have full access to protected data on the system. Many applications unintentionally access protected screen contents or keyboard data without malicious intent when running in the background. If you trust an application that is currently marked as “Deny,” you can change it to “Allow.”
  
• Deny. “Denied applications” cannot view or capture protected data on the system, but can otherwise run normally.

As you work on your computer, SecureAnywhere automatically adds web browsers to the Protected Applications list and assigns them to the “protected” status.

To manage the application list and specify levels of protection:

1. Open SecureAnywhere (see Using the SecureAnywhere interface).
   
2. Click the gear icon next to Identity Protection.
   
3. Click the Application Protection tab.
   http://www.webroot.com/En_US/SecureAnywhere/PC/Content/Resources/Images/ApplicationProtectionPane.png
   
   
   
4. In the row for the application you want to modify, click the radio button for Protect, Allow, or Deny. The grey button indicates it is enabled; white is disabled. To include another application in this list, click Add Application, then select an executable file.

Please try this and let us know how it goes. If you still have questions or need additional help just ask. :)

 

BD

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Thanks for the quick response. Your solution works!

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?

 

Fantastic! Very glad to hear it (and glad I remembered what worked last time). ;)

 

Have a nice day and come back anytime. There are always plenty of helpful folks here who are happy to help. :)

 

BD

 

 

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