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Hi Guys,

 

I am having  problem logging into my account via the toolbar.When I attempt a log in it responds with unknown email what can I do to fix this...
Hey there, 

 

It sounds like your Webroot Account has not been set up correctly.  

 

Log into the Account Console

Click your email address at the upper right

Select Manage User

Click the Edit icon at the far right of the user you are trying to use with Password Manager

Click the Access & Permissions tab

At the bottom, make sure you have a check next Passwords.

 

I hope this helps, 

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