Recently I've been having trouble with webroot not allowing pop ups for certain websites that I've said to allow. I had previous issues with webroot blocking the ads saying they were malicious, which they weren't.
Today I turned off webroot, & the pop ups are working so I'm pretty sure that webroot it blocking them.
I'm using this on a HP laptop, running Windows 7. Browser firefox.
Thanks
Blocked pop ups
Hello Martha14,
If you have a website that you feel is incorrectly identified as safe or unsafe, follow the steps below to submit a change request.
1. First, click here to open Webroot's URL Reputation Change Request page.
2. Enter the web address of the page you are submitting in the URL field.
• If you believe the site should not be blocked, select the radio button next to “81-100”. This will give the URL the highest possible rating.
• If you believe the site should be blocked, select the radio button next to “1-20”. This will give the URL the lowest possible rating.
3. After rating the URL, please enter your email address and product type (e.g. Webroot SecureAnywhere for PC). To receive notifications when your website change request is processed, check the box to receive notifications.
4. Click "Submit" to send your request.
If you have a website that you feel is incorrectly identified as safe or unsafe, follow the steps below to submit a change request.
1. First, click here to open Webroot's URL Reputation Change Request page.
2. Enter the web address of the page you are submitting in the URL field.
• If you believe the site should not be blocked, select the radio button next to “81-100”. This will give the URL the highest possible rating.
• If you believe the site should be blocked, select the radio button next to “1-20”. This will give the URL the lowest possible rating.
3. After rating the URL, please enter your email address and product type (e.g. Webroot SecureAnywhere for PC). To receive notifications when your website change request is processed, check the box to receive notifications.
4. Click "Submit" to send your request.
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