Hello winger39,

 

Welcome to the Webroot Community,

 

No you shouldn't have to enter each Website and password if you sign into the Password Manager with your email and password in the browser. But there are steps in order to get this PWM set up.

 

 

First we need to make sure simply that the Password Manager is installed.  The PM is actually a browser extension for IE, Chrome and FireFox.  It appears as a small toolbar/add-on

 

If you do not see the toolbar:

• Open your browser of choice
  
• Go into the Add-ons/Extensions settings
  
• Look for Webroot Password Manager

If it is there but not enbabled, enable it.

If it is NOT there, please download and run toolbarfix.exe   After the download, close ALL browser windows.  Run the utility.  It can remove, repair or intall the Password Manager add-ons for all three browsers at once.

 

Open your browser of choice, and if prompted allow the extension.  If not prompted, please go back into the extension/add-on settings and enable it.

 

Ok, once we have it installed and showing in the browser, we need to make sure your User Profile is correctly set up.

 

• Log into you Account Console  If you have not yet set up your Account Console, please do now and then log in
  
• Click on your email address at the upper right
  
• Select Manage Users from the drop down
  
• Locate your User Profile
  
• Click the Edit icon at the far right
  
• Click the Access & Permissions tab
  
• Go through all of the settings.  Give yourself Admin or Access to all available permissions
  
• Verify that the key code listed on the Access & Permissions tab matches the key code on your WSA installed on the computer.  If the key code on the User Profile does NOT match the new key code, you will need to submit a Trouble Ticket to have Webroot Support assist you in migrating the User from the old key code to the new key code.  Make sure you clearly note which key code is the old one, which is the new one, and the email addresses of all profile(s) you need migrated.
  
• Save changes

 

Now that we have made sure the PM extensions are installed, enabled and the User Profle has the correct permissions, try to log in.  You will use the same Login and Password that you used for the Account Console.

 

 

 

Have a look at the PC User Guide for Managing Passwords.

 

Here is a Password Manager Video

 

You can submit a Trouble Ticket to have Webroot Support take a look and help you set this up and this is free of charge with a Webroot subscription.

 

Support Number: 1-866-612-4227 M-F 7am?6pm MT

Send a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

 

 

Hope this helps?

 

 

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