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I ran a scan showing 4 threats. When I tried to continue a message popped up saying I need a cleanup license key to remove threats. What is this and how can I proceed with the cleanup?
@ wrote:

I ran a scan showing 4 threats. When I tried to continue a message popped up saying I need a cleanup license key to remove threats. What is this and how can I proceed with the cleanup?

Hello and Welcome to the Webroot Community!

 

It's asking for a License Keycode as the free version only detects and removes for 14 days and after that it just detects and will not remove? Do you have a valid keycode with time still on it?

 

Thanks,

 

Daniel 😉

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