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  • Hi Copmmunity,
I purchsed a Surface Pro 3 (it rocks) yesterday from Bests Buy.  I followed the webrootgeeksquad link asnd downloaded WR.  I also registered online.  When I go to the WR UI it says expired.  Any help is greatly appreciated.

 

Brian
Hello ujohnb01, welcome to the WEbroot Community!

 

Sometimes re-keying the key code will fix this.  

 


  • Open WSA
  • Click the gear tool next to My Account
  • Enter your key code into the white box.  
  • Click Activate
  • Reboot the Computer
  • Open WSA
  • Check to see if it shows active.
 

Please let us know if this helps.  If not there are a couple of other things we can look at.

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