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Consumer Mac Agent Update Version 9.5.0

  • 8 December 2021
  • 4 replies
  • 342 views

TripleHelix
Moderator
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Webroot now does a gradual rollout method for releases. As such, not everyone will receive the update at the same time.
 

Mac Version 9.5.0 (Released November 10th, 2021)
Fixed
  • Fixed issue where quick scans were taking the same amount of time as full scans.
  • Addressed UI issue where some text was overlapping on the main screen.

 

https://answers.webroot.com/Webroot/ukp.aspx?pid=12&app=vw&vw=1&login=1&json=1&solutionid=2023

@macdonaldj 

4 replies

  • New Voice
  • 7 replies
  • January 16, 2022

Jeez, two months later and still waiting. What’s the reason for no download link, and why isn’t this the default download by now instead of 9.4.1?


TripleHelix
Moderator
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  • Author
  • Moderator
  • 8551 replies
  • January 17, 2022

Hello @DavePX 

 

It’s best to ask Webroot Support and they will give you the link to install and we Mods haven’t been told much about the Mac updates sorry.

 

Webroot Support:

Submit a ticket

Call 1-866-612-4227

 

Thanks,


  • New Voice
  • 7 replies
  • January 18, 2022

Thanks for the advice. I submitted a ticket and got the answer just a few hours later -  At this time we have pulled the update for version 9.5. The current version of the program is 9.4.1. At this time we are experiencing some issues with the new version you are asking about. We will roll out a new update when it becomes available and the Webroot software will automatically update on it's own.

5/5 * for techsupport -


TripleHelix
Moderator
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  • Author
  • Moderator
  • 8551 replies
  • January 18, 2022

@DavePX  good to hear!

 

Thanks for the update!


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