Secure Cloud

OpenText recently surveyed 255 MSPs to uncover key trends shaping the future of Managed Detection and Response (MDR). The findings reveal not only what cybersecurity professionals are prioritizing but also how MSPs can better meet the evolving demands of their small and midsize business (SMB) customers.One key takeaway from the survey: 81% of respondents rated cloud-based SIEM (security information and event management) as important to include in their MDR solution.Why is cloud-based SIEM such a big deal for an MDR? Because for MSPs delivering MDR services, it’s the backbone that makes scalability, visibility, central and efficient threat management possible. Cloud-based SIEM is an essential MDR backboneThe modern attack surface is vast. Business customers are spread across hybrid infrastructures with data flowing through endpoints, networks, applications, and the cloud. Cloud-based SIEM-powered MDR services help MSPs stay on top

When it comes to endpoint detection and response (EDR) compatibility within an MDR offering, managed service providers (MSPs) are weighing two key priorities: native EDR integration or the flexibility to support multiple solutions. According to a recent OpenText survey, opinions are split almost evenly. While 52% of MSPs view native compatibility as moderately or very important, 48% place greater value on flexibility.This divide reflects the unique demands MSPs face. On one hand, native compatibility ensures a tight integration. On the other, the ability to work seamlessly with various EDR tools is critical for MSPs managing diverse client environments. For MSPs managing a mix of EDR tools across their customer base, this adaptability can be the difference between a smooth operation and a logistical headache.In this blog, we’ll explore why flexibility in EDR compatibility is becoming a critical advantage for MSPs, how it ties into SIEM analysis, and actionable steps MS

Cyber threats have never been more relentless, and businesses of all sizes are feeling the pressure. That’s where Managed Detection and Response (MDR) comes in—a lifeline for overburdened security teams navigating a threat landscape that’s growing more sophisticated by the day.At its core, MDR is about augmenting, complementing, and upskilling internal security operations. It’s not just about tools—it’s about the expert humans behind those tools. MDR providers bring battle-tested security practitioners and capabilities with:Global visibility into threats and threat actors. Detection engineering expertise to uncover what others might miss. Strong threat hunting capabilities, working 24/7 to stay ahead of adversaries. Seamless integration across diverse security tools and logging ingestion from all corners of the organization’s infrastructure.What started as a

Cybercriminals are becoming increasingly sophisticated, agile, and fast. For managed service providers (MSPs) supporting small and medium-sized businesses (SMBs) with cybersecurity services, staying ahead of these adversaries is crucial. One of the most effective ways to do so is through round-the-clock threat hunting.In this blog, we’ll explore why constant threat hunting is essential, the challenges MSPs face in providing it, and how OpenText MDR can help overcome these challenges while offering SMBs the protection they need. The critical edge of 24/7 threat huntingThe pace of cyberattacks has never been faster. Modern threat actors are well-organized and highly skilled, using a range of attack methods to infiltrate systems, escalate privileges, and exfiltrate valuable data. The days of simplistic attacks that can be thwarted by basic defenses are long gone. Today’s adversaries employ advanced tactics like cross-domain attacks, use of stolen credentia

In today’s cyber threat landscape, good enough is no longer good enough. Cyberattacks don’t clock out at 5 PM, and neither can your security strategy. For Managed Service Providers (MSPs), offering customers 24/7 cybersecurity protection and response isn’t just a competitive advantage—it’s an essential service for business continuity, customer trust, and staying ahead of attackers.But delivering round-the-clock security coverage is easier said than done. It requires the right tools, expertise, and scale. This is why partnering with OpenText for offering managed detection and response (MDR) can help MSPs deliver on this critical need without overburdening their resources. The case for 24/7 cybersecurity protectionLet’s face it: the cyber threat landscape is relentless, and the game is changing fast. Small and medium-sized businesses (SMBs) make up the core customer base for MSPs and are often top targets for cyberattacks. Cybercriminals see SMBs as easie

The managed service provider (MSP) industry is booming with opportunities. At the same time, MSPs face the challenge of balancing customer satisfaction with profitability, making strategic decisions more important than ever. For 35% of MSPs, building cyber resiliency for customers is a top strategic priority, but that goal often runs up against resource constraints and rising operational costs.[i] To stay competitive, MSPs are focusing on improving operational efficiency (35%) and keeping costs under control (33%).[ii]One of the smartest ways to tackle these strategic goals is by partnering with OpenText to deliver managed detection and response (MDR) services. This partnership empowers MSPs to offer a cutting-edge, fully managed dete

In today’s digital-first world, small and medium-sized businesses (SMBs) face cybersecurity challenges that grow more complex by the day. SMBs are prime targets for attackers hoping to gain a foothold inside any organization that doesn’t have extensive security measures. As threats increase, so does the need for comprehensive, reliable, and accessible protection.This is where managed detection and response (MDR) services come in. MDR combines threat detection, investigation, and response, offering businesses the support from a team of security experts who monitor the environment 24/7 to identify and respond to threats. For many SMBs, MDR is an ideal solution because it provides a level of protection and expertise that would otherwise require building an in-house security operations center (SOC).With OpenText MDR, SMBs get exactly this level of protection, backed by a trusted name in cybersecurity. Delivered through our extensive network of leading MSPs, OpenText MDR of

The feedback we received from the previous beta was foundational to its success – to the extent that we did not receive one bug complaint or call to Support indicating a problem!! This community is truly awesome! – Thank you!Further feedback mentioned that the previous beta was challenging to participate in as you needed either a trial of DNS Protection or an active Webroot Management Console. We hear you! With this next beta, this time, no Keycode will be required! Simply download and use the Beta Runner! However, if you prefer to use a Keycode you already have, it can be specified.Why a second beta?No software should ever stand still, it must evolve and progress! The second release of DNS Leak Prevention has some awesome new features that further augment Leak Prevention; namely, we have added the ability to dynamically detect DoH servers! Whereas previously we leveraged BrightCloud to provide an up-to-date list, now that is ju

We are very pleased to announce the launch of the DNS Leak Prevention Beta. This is an opportunity for us to share with you the feature we are about to release, as well as to solicit feedback, both from a technical and functionality perspective. Download the Beta Runner (link removed)Documentation available (link removed) What is DNS Leak Prevention? This is a new patent pending feature of the Webroot DNS Protection product. It is designed to provide control of DNS by blocking all alternate DNS resources aside from those configured in Webroot DNS Protection. This is done by locking down port 53 TCP and UDP (DNS), port 853 TCP (DNS over TLS), and port 443 TCP to known DoH providers. Why are we creating DNS Leak Prevention? As Webroot DNS Protec