Skip to main content
To Customer Support To Customer Support

I’ve created some whitelist overwrites that I want applied to all machines. I’ve selected NO to apply to policy because the knowledge article says that by selecting NO it will apply to all policies on our site. Am I seeing and thinking about that correctly?

 

Reference Link: https://docs.webroot.com/us/en/business/wsab_endpointprotection_adminguide/Content/UsingOverrides/CreatingWhitelistOverrides.htm

 

@dollabill - you’re correct. Overrides are applied to all devices on a site unless it’s tied directly to a policy. I always advise to not associate it directly to a policy as it’s too granular and limiting.

 

If you make a policy at the global level, then make sure the site you created (if you don’t have MSP model with lots of sites, then ignore. 😎 - set the “Allow global overrides” checkbox to enabled. That way you make one policy globally and it’s available across all customer sites.

 

HTH

Terms & Conditions