*I am running windows 8, not windows 8.1
*Webroot has been uninstalled from the computer and is no longer found on the programs list.
*I have used their "upgrade" utility in trying to fix, no luck. Ran it in safemode as well. No luck.
*No folders for webroot can be found on the computer
*all startup entries and processes related to webroot have been disabled or deleted.
*The goal is to REMOVE this program.
*I do not know my keycode.
Can anyone help?? Their support team sent me installation instructions for a MAC after I clearly pointed out I am using windows 8.
Someone, anyone, please help!!
Best answer by myfeetsmellbad
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