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when I registered windows-10 I lost my passwords, now I can't even register to restart password??

  • 25 September 2015
  • 2 replies
  • 32 views

con anybody help me get my passwords back

Best answer by JamesG

Hello ?,
 
I have not heard of the upgrade to Windows 10 causing this issue.
 
As far as resetting your online account password, you do not need to re-register to do that.

I would advise contacting our support team so they can take a look and see what is going on for you.
 
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

Regards,
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2 replies

JamesG
  • Retired Webrooter
  • 881 replies
  • Answer
  • September 25, 2015
Hello ?,
 
I have not heard of the upgrade to Windows 10 causing this issue.
 
As far as resetting your online account password, you do not need to re-register to do that.

I would advise contacting our support team so they can take a look and see what is going on for you.
 
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

Regards,

  • Author
  • Fresh Face
  • 1 reply
  • October 2, 2015
Hi Jmaes G.
 
I took your advice and contaced support and they got me sorted out, it had to do with licenseing snafu
 
         thanks for your help.
 
     LOCOJACK

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