This morning, when I attempted to upgrade my Windows 8.0 x64 system from the Microsoft Store to Windows 8.1, the file downloaded just fine, but when it attempted to install the upgrade, I kept getting error code 0x80070057. I tried googling this, but had no luck. I then disabled Webroot Secure Anyware and the upgrade was able to complete with no problem. I don't know if anyone else has had the same problem, but I thought that I would share my experience.
Steve
Solved
Windows 8.1 upgrade
Best answer by RetiredTripleHelix
Hello JBB and Welcome to the Webroot Community Forums!@ wrote:
Thanks for the advice, TripleHelix. I have uninstalled and reinstalled WSA with a reboot and am still finding the Webroot Toolbar and Vault showing up as incompatible in IE11 Win 8.1 x64. I have tried with IE Protected Mode turned off, and I have also tried the Toolbar fix, all to no avail. Is any one else still having problems with these WSA add-ons after upgrading to Windows 8.1/IE 11? (WSA virus and malware protection are running fine.)
:
"Full IE11 support will be in place in the next update. We're waiting for some final testing but should have it out soon."
That sounds like good news! ;)
HTH,
Daniel 😉
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