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233 Topics
akim
akimRetired Webrooter
posted in Business Product Releases
Product Update Bulletin: GSM Console Update 33.0 - DNS Protection

GSM Console Update 33.0 - DNS Protection This update brings the ability to install/deploy the SecureAnywhere® DNS Protection Agent for roaming users within the GSM console. This new feature allows customers to install the DNS Protection agent via SecureAnywhere Business Endpoint Protection by simply enabling a policy flag.

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akim
akim
akimRetired Webrooter
posted in Business Product Releases
Product Update Bulletin: Agent Update for Windows® Endpoints

We hope you’re enjoying the recent enhancements to the Global Site Manager™ (GSM) Console. We wanted to let you know we’ll be updating all remaining PC endpoints starting early next week. As a reminder, this update will introduce a streamlined code base and improve the way agents function in certain server environments, as well as the way they communicate with the Webroot SecureAnywhere® network. It will also upgrade the Web Threat Shield. End users running older versions of Firefox (v. 47 and below) will get a notification from the browser to accept the new extension when the update is installed. You can find screenshots of this experience in the Product Bulletin below for reference. These updates will be silent for all end users not specified above, and no action is necessary on your part. See the full product bulletin here

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New Voice
akim
akimRetired Webrooter
posted in Business Product Releases
Product Update Bulletin: GSM Console 32.0

Mac Policy Management, Custom Block Pages, and Remote Device Management We’ve made a series of updates to endpoints under your management, and our final step in this round is to enable these exciting updates in the Global Site Management Console. Next week, we’ll be updating the Global Site Management Console to enable Mac® policy management, allow personalization for block pages displayed by the Web Threat Shield, and more granular device management via the GSM console. Based on customer feedback, we will be enabling policy management for Mac endpoints in two stages. The first step will enable configuration changes in the GSM console, while the second will update endpoints to respond to the new policies. This approach will allow administrators to make policy decisions based on available options and communicate to their customers in advance of the changes. The timing of this second step will be based on customer feedback, and we will notify you a week prior to the update. Block page cu

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akim
akim
akimRetired Webrooter
posted in Business Product Releases
Product Update Bulletin: Webroot SecureAnywhere® Endpoint Agent

In mid-July, we will be updating Webroot SecureAnywhere® Business Endpoint Protection agents across Windows® and Mac® platforms. No action is necessary, and the updates will be largely silent. Updates for Mac endpoints will address false positives on Time Machine backups and will include foundational work to support Mac policy controls via the console. Although policy control for Mac endpoints will not be fully enabled until later this summer, this update will align sub-menus within the agent across Windows and Mac devices. Updates for Windows endpoints will include enhancements for Web Threat Shield, as well as the Webroot SecureAnywhere agent. Please note: end users who use older versions of Firefox (v. 47 and below) will see a notification to accept the new browser extension when it installs. See the product release notes here.

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akim
akimRetired Webrooter
posted in Business Product Releases
Product Update Bulletin: Update for Winlogon Issues

Agent Update Addressing Winlogon Errors on RDS Terminal Servers In July, we’ll be releasing an update for Windows® endpoints. In addition to updating the Web Threat Shield, this release will include a series of updates to the Webroot SecureAnywhere® agent to address underlying causes of Winlogon errors in RDS Terminal Servers. The agent update will be largely silent; however, clients who use older versions of Firefox (v. 47 and below) will see a notification to accept the new browser extension when it is installed. To install the agent update on select devices in advance of our general release, use the download instructions below. To learn more about other enhancements included this release, read the full Product Bulletin. We will be updating the Webroot SecureAnywhere® agents on Mac endpoints, including a console release, in July to fully enable Mac policy management. We will send follow-up communications over the next several weeks with more information about these updates.

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akim
akim
akimRetired Webrooter
posted in Business Product Releases
Product Update Bulletin: Windows and Mac Endpoint Updates

We released an update for all Mac endpoints this morning; however, the timing for reaching a specific endpoint will be based on the polling interval of that endpoint. Mac endpoints will receive new browser extensions for Web Threat Shield. Please share information regarding this release with your clients ; it will be a visible change initiated by the browser upon receiving the update, which will ask end users to accept the new extension. View a recording of the user experience here. These updates lay important groundwork for enabling policy management for Macs and will bring agent functionality across Mac and Windows endpoints into parity. Through the months of June and July, Windows endpoints will receive agent updates, including a new Web Threat Shield browser extension for Firefox. The agent update will be largely silent; however, clients who use older versions of Firefox (v. 47 and below) will see a notification to accept the new browser extension when it is installed. We will be u

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akim
akim
akimRetired Webrooter
posted in Business Product Releases
Product Update Bulletin - Web Threat Shield Updates

We are going to be making a series of exciting updates to the Global Site Management Console and endpoints in the coming weeks. In early June, we’ll be updating the Global Site Management Console to enable a whitelisting capability in Web Threat Shield. This will allow GSM admins to override Web Threat Shield’s default blocking behavior. Learn more about the changes in the full release bulletin. As a quick preview, we’ll also be making a series of updates to the Global Site Management console in July to enable policy management over Mac computers, custom block pages for Web Threat Shield, and device management via GSM Console. To support these exciting new capabilities, we’ll be using our new release process to update endpoints under your management over the course of the next couple of months. These updates will be for both, PC and Mac endpoints. We’ll continue to share more detailed information in the coming weeks, so be sure to subscribe to the Product Releases forum.

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akim
akim
akimRetired Webrooter
posted in Business Product Releases
Product Update Bulletin: PC Agent 9.0.15.65

Hi All! We wanted to provide you with an update on the staged roll-outs of the most recent PC agent release. In response to customer feedback, we have expanded our internal testing to include a greater variety of configurations and environments typical of our partners' environments. These changes have produced a longer, more robust testing and roll-out process. To date, we have tested and released the agent update to more than 100,000 endpoints with no issues reported thus far. We should be finishing up the process of updating all PC endpoints by the end of next week. You can click here to access the detailed Release Notes

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DTMT
Popular Voice
akim
akimRetired Webrooter
posted in Business Product Releases
ANDROID MOBILE PROTECTION FIXES IN BUILD 4.2.0.8051 - May 18th 2016

http://sw.nohold.net/Webroot/Images/wsab-mobile_protection_logo_v2.png Various defect fixes.

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akim
akim
akimRetired Webrooter
posted in Business Product Releases
Product Update Bulletin: GSM Console 30.0

Today we are releasing a redesign of the Global Site Manager console (GSM) to improve the user experience, based on feedback from admins. The new layout has been designed to surface key information on a single, intuitive dashboard, rather than requiring extensive clicking to drill down into the detail. To access the detailed GSM Release Notes, please click here.

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akim
MikeR
MikeRRetired Webrooter
posted in Business Product Releases
Notice of Bug Fix – Web Threat Shield

From Thursday, December 15, 2016, Webroot will roll out a new WSA Web Threat Shield plugin, version 1.2.0.69. to address a known defect. This release addresses a sporadically occurring defect in which Webroot Enhanced Web Threat Shield binaries were repeatedly marked to be deleted with the next Operating System restart. In some cases, this caused installers/uninstallers to function incorrectly. The Installation will occur silently if automatic updates are enforced for your Webroot deployment. A restart of the machine is required to complete deployment. Note: Webroot SecureAnywhere agents will receive the updated plugin on their defined poll interval. Agents can be forced to obtain the plugin immediately by: Right-clicking the agent in the system tray and selecting "Refresh Configuration" OR Running the command line “<path to executable>wrsa.exe –poll”. For example: "c:program fileswebrootwrsa.exe" -poll Webroot apologizes for any inconvenience caused by this defect. Please contact Supp

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akim
akimRetired Webrooter
posted in Business Product Releases
Want to be notified of product updates?

We post all business release notes in the Product Releases forum as soon as they are announced. If you want to be notified as soon as a new release is posted, simply subscribe to this forum: https://community.webroot.com/t5/Product-Releases/bd-p/ProductReleases For instructions on subscribing, see our guide here.

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akim
akimRetired Webrooter
posted in Business Product Releases
Update to Web Threat Shield, GSM Console & PC Agent

Webroot SecureAnywhere® Business Endpoint Protection will soon include DNS Protection. To learn more or to gain access to the Trial version of Webroot SecureAnywhere® DNS Protection, please contact your Account Manager. In an upcoming release, we will be providing a variety of updates across our platform. As a no-cost upgrade, we will be updating the GSM Console with an enhanced Manage Sites Button, which will allow Console Admins easier management of their sites in one screen, including an optional User Walkthrough of the new functionality to help users understand the changes. The ability to Create a Site Tag when adding a new site and various defect fixes are also included in this console release. We will additionally be releasing important updates to PC Agents that improve the handling of endpoints installed in Amazon WorkSpaces environments as well as adding code to improve our “allow” functionality. Finally, the Block Page for Web Threat Shield will be updated with a sleek new loo

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akim
akim
akimRetired Webrooter
posted in Business Product Releases
Agent Updates in Build 9.0.15.50 - February 2nd 2017

Following reports of difficulties installing the latest Webroot SecureAnywhere Business (WSAB) update v9.0.15.43, a new agent release titled v9.0.15.50 has been deployed automatically to all of our WSAB customers on Thurs 2nd Feb 2017. This version provides relief to those customers experiencing installation problems. Webroot apologizes for any inconvenience caused by this updated release. Our 24/7 Support team is briefed and available to customers who may have any questions or concerns about this update. Webroot’s Business Technical Support - call 1-866-254-8400 or open a Support Ticket: http://mysupport.webrootanywhere.com/supportwelcome.aspx?SOURCE=ENTERPRISEWSA

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akim
akim
akimRetired Webrooter
posted in Business Product Releases
Agent Updates in Build 9.0.15.43 - January 17th 2017

IMPORTANT: Amazon WorkSpaces Environments Webroot is targeting a general update to Webroot SecureAnywhere® Business Endpoint Protection for the week of January 30th, which includes a change to how endpoints installed on Amazon WorkSpaces environments are identified. Specifically, build 9.0.15.43 will introduce changes to the endpoint identification system so that Amazon WorkSpaces instances are correctly identified as virtual machines. If you have agents that are installed on Amazon Workspace instances, and if the initial installation of the Webroot SecureAnywhere agent used the “-clone” switch, you may notice duplicate entries for each endpoint. If you observe duplicates, please open a ticket with Support, and these duplications will be fixed. If the initial installation of the Webroot SecureAnywhere agent did not use the “-clone” switch, then your console view will be updated to reflect the correct number of endpoints installed to Amazon Workspace instances. If you do not have Webroo

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akim
akim
akimRetired Webrooter
posted in Business Product Releases
Agent Fixes In Web Threat Shield Build 1.2.0.73 - January 25th 2017

When we release a version update, it is load balanced across our global user base. As such, it can take up to 72 hours to apply to all endpoints. Fixed Bug fixes.

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akim
MikeR
MikeRRetired Webrooter
posted in Business Product Releases
Product Update Bulletin 29.0 - 5th January 2017

OVERVIEW This release provides brand new on-demand, on-screen reporting functionality within the Global Site Manager (GSM) console to allow super and limited admins to create and view reports instantly on-screen. There are 26 on-demand reports to choose from, and they can be tailored to display information from all sites or individual sites. These reports are designed to give admins fast and easy access to any key queries they may have on any deployment. This new functionality will not affect any existing scheduled reports that you may have set up previously. All existing reports will continue to run exactly as before. GLOBAL SITE MANAGER CONSOLE: NEW – On-Demand, On Screen Reporting – Choose from 26 on-demand reports to query any or all deployments at a Global or Site level.With this new functionality, you will now have two options in the Reports tab of the GSM console: Scheduled and On-Demand. OnDemand reporting is available for all of the sites to which the admin has access, and the

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MikeR
MikeR
MikeRRetired Webrooter
posted in Business Product Releases
Product Update Bulletin - Android Mobile Protection 4.0.0.7768 - December 19th 2016

ANDROID MOBILE PROTECTION FIXES IN BUILD 4.0.0.7768 - December 19th 2016 Various bug fixes.

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MikeR
MikeR
MikeRRetired Webrooter
posted in Business Product Releases
PRODUCT UPDATE BULLETIN: Web Shield Upgrade - Dec 2016

Web Shield Upgrade - December 2016 Chrome Browser Behaviors at Installation Overview: On November 28, 2016, we released a no-cost upgrade to the Web Threat Shield that integrates the BrightCloud® Threat Intelligence Services used by over 40 other network and security vendors. The upgrades include real-time web categorization and web reputation filtering, real-time anti-phishing, improved web search ratings and website blocking notifications. These upgrades significantly improve secure web usage for all Webroot SecureAnywhere Business Endpoint Protection users and are part of our commitment to continuously enhancing the overall efficacy and functionality of our solutions to mitigate multiple threat vectors. NEW: Integrates Webroot BrightCloud® Web Classification and Reputation into web browser support. NEW: Integrates Webroot BrightCloud® Real-Time Anti-Phishing Service. NEW: Search result annotations for Google, Bing, and Yahoo search engines. NEW: Enhanced Block Page informs with poli

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MikeR
MikeRRetired Webrooter
posted in Business Product Releases
Product Update Bulletin 28.0 - 16th November 2016

NEW Web Shield & Mac Agent Commands – November 2016 OVERVIEW Webroot SecureAnywhere already features many web threat protection layers, including the ability to detect and block malicious and known phishing URLs. In this release we are fully integrating much more of the world-class contextual threat intelligence available from within our Webroot BrightCloud® Threat Intelligence Services. We will be upgrading all business customers, as a no cost upgrade, to latest version of our new Web Threat Shield so they too benefit from the threat intelligence already deployed by over 40 other network and security vendors. The new Web Threat Shield will include the addition of real-time web categorization and web reputation filtering, real-time anti-phishing scanning, improved web search ratings and web blocking notifications. These new capabilities will improve web safety and significantly mitigate the risks from threats like polymorphic phishing URLs and other web-based attacks. They are part of

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New Voice
MikeR
MikeRRetired Webrooter
posted in Business Product Releases
AGENT UPDATES IN PC BUILD 9.0.13.75 - November 22nd 2016

When we release a version update, it is load balanced across our global user base. As such, it can take up to 72 hours to apply to all endpoints. Implemented New set of stabilizing patches for 4005 error and script lock up.

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MikeR
MikeR
MikeRRetired Webrooter
posted in Business Product Releases
Product Update Global Site Manager 27.0

http://sw.nohold.net/Webroot/Images/wsab_endpoint_logo_v2.png OVERVIEW Webroot is delighted to announce the release of several new features for the Global Site Manager console. These new features include Site Filters to enable admins to more easily manage multiple sites, CSV Format Reports for reporting that suits your business requirements, a new API tab for Webroot Unity API users to manage their secure client credentials, updated Help functionality with direct links to Webroot Help videos, and speed and interface enhancements for improved user experience on mobile devices. KEY FEATURES: NEW: GSM Site Filters – more easily manage multiple sites NEW: Reports in .CSV format – create reports to suit your business requirements NEW: Unity API tab – create secure Webroot Unity API credentials NEW: Updated HELP – get the information you need with updated functionality and links to useful Help videos NEW: Improved Mobile Experience – enjoy better speed and enhanced UI when accessing the GSM

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MikeR
nic
nicRetired Webrooter
posted in Business Product Releases
AGENT FIXES IN PC BUILD 9.0.12.52 - September 27th 2016

When we release a version update, it is load balanced across our global user base. As such, it can take up to 72 hours to apply to all endpoints. Fixed Bug fixes.

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nic
nic
nicRetired Webrooter
posted in Business Product Releases
AGENT UPDATES IN MAC BUILD 9.0.3.39 - September 19th 2016

When we release a version update, it is load balanced across our global user base. As such, it can take up to 72 hours to apply to all endpoints. Updated Support for installation on macOS Sierra. Only installers version 9.0.3.39 and higher will support installation to Sierra. Fixed Various bug fixes.

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nic
nic
nicRetired Webrooter
posted in Business Product Releases
ANDROID MOBILE PROTECTION FIXES IN BUILD 3.9.0.7740 - September 8th 2016

Android 7 compatibility. Improved in-app account creation. Various bug fixes.

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nic

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