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i installed windows 10 and now windows defender does not work--is that ok?


i installed windows 10 and now windows defender does not work--is that ok?

Best answer by Ssherjj

Hello ?,
 
Welcome to the Webroot Community,
 
Yes this is perfectly fine.
 
Windows 10 will not allow you to have both Windows Defender and Webroot enabled at the same time. This is a function of Windows, not Webroot. The same will be true of any AV you install on Windows 10.

If you had Windows Defender active at the time you installed Webroot, Webroot will have become the active AV software, and Windows will have automatically disabled Windows Defender. In the event that Webroot is disabled or uninstalled, Windows will automatically re-enable Windows Defender and keep it turned on until you enable or re-install Webroot.
 
 
Hope this helps,
 
 
Kind Regards,
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3 replies

Ssherjj
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  • August 23, 2015
Hello ?,
 
Welcome to the Webroot Community,
 
Yes this is perfectly fine.
 
Windows 10 will not allow you to have both Windows Defender and Webroot enabled at the same time. This is a function of Windows, not Webroot. The same will be true of any AV you install on Windows 10.

If you had Windows Defender active at the time you installed Webroot, Webroot will have become the active AV software, and Windows will have automatically disabled Windows Defender. In the event that Webroot is disabled or uninstalled, Windows will automatically re-enable Windows Defender and keep it turned on until you enable or re-install Webroot.
 
 
Hope this helps,
 
 
Kind Regards,

  • Author
  • Fresh Face
  • 2 replies
  • August 23, 2015
thank-you very much----i'm glad i joined this community!! 

Ssherjj
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  • August 23, 2015
Hi birdlu,
 
You are most welcome and we are very happy to have you here as well!:D