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1224 Topics
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in News & Announcements
Webroot Earns Spot on G2's 2022 Best Security Product AwardsAward

OpenText announced it has been named to G2’s 2022 Best Security Products Awards , placing 24th on the list. G2's security software categories showcase products that enable both traditional security models to the latest in zero-trust security frameworks -- offering innovative security products from identity-management software to cloud security software, to DevSecOps software, Email security, Network security, and more “As we continue to accelerate rapid growth, our online marketplace boasts 100,000+ software and services companies in 2,000+ categories and over 1.5 million trusted user reviews . Simply put, G2 is where you go for software,” said Godard Abel, co-founder and CEO, G2. “Our annual Best Software List aims to guide buyers on their purchasing decisions, knowing they can trust in the credibility and objectivity of our scoring algorithms. We applaud those companies named to our 2022 list, as they’ve earned the satisfaction among their customers as well as an impressive market pr

48014
Ssherjj
Moderator
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in News & Announcements
Olivia Pramas Recognized by CRNAward

OpenText today announced that CRN, a brand of The Channel Company, has named Olivia Pramas, Director, Channel Marketing to the highly respected Rising Female Stars of the IT Channel Pramas is no stranger to the channel with a decade of experience helping partners with co-branded marketing campaigns and developing new tools and partner portals. She kicked off the year by joining OpenText where she is putting her expertise to good use leading channel marketing. Can-do attitudes, tireless work ethics, problem-solving skills—those are just a few of the characteristics ascribed to this year’s 100 Rising Female Stars. All of the women on our third annual list are leveraging these traits and a host of others to give their respective companies’ partners the tools and resources to grow their business. In honoring these women we’re doing more than highlighting their achievements and the accolades from their colleagues -- we’re hoping to inspire this generation and the ones to come to continue to

2265
Jasper_The_Rasper
Moderator
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in News & Announcements
Webroot + Carbonite: Online Account Changes & FAQF.A.Q.

Webroot is growing and improving the ways you can protect your devices and yourself online. While we are in the process of expanding our products and services there are currently a few ways you might sign into an online account with Webroot. Please note that purchasing a license isn’t the same as setting up an account. Please see the full FAQ HERE My Account Portal: Webroot + Carbonite online account (myaccount.carbonite.com) Accounts created after March 22nd, 2022 are in the My Account Portal. My Account lets you access and update your active subscriptions, payment options, and available downloads in one place. My Account features include: Easy account and subscription management: Manage comprehensive protection against file loss or cyber incidents via your Webroot + Carbonite subscriptions from one convenient location. Easy downloads/feature access: Download and install Webroot + Carbonite products with a single click. Additional support resources: Quick access to an award-winning su

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TylerM
Administrator
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in News & Announcements
Carbonite Server earns LEADER status on G2 GridAward

OpenText is pleased to announce it has been placed into the LEADER quadrant on Carbonite Server’s first grid placement for G2 G2 Grid®️️ for Server Backup Check out the G2 Grid®️️ for the top Server Backup Software products. G2 scores products and sellers based on reviews gathered from our user community, as well as data aggregated from online sources and social networks. Together, these scores are mapped on our proprietary G2 Grid®️️, which you can use to compare products, streamline the buying process, and quickly identify the best products based on the experiences of your peers. Check out the official G2 Grid for Server Backup here

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Jamesharris85
New Voice
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in News & Announcements
[Winners Announced] Threat Report Community ContestContest

EVERYONE WHO WANTS TO WIN SOME FREE STUFF - GET IN HERE To Kick off The 2022 Threat Report properly and to show our thanks to this community, we’re going to make this Threat Report drop extra special with a contest full of prizes in the entire month of April! The next 4 weeks we’re giving away lots of PRIZES for just being an active member of the community and dominating the leaderboard. WEEKLY WINNERS ANNOUNCED How do I win? You can win in a number of ways, but the most common is going to be points system on our leaderboard The easiest way to top the leaderboard is being an active member on the community - make relevant posts, start discussions, answer questions that are posted by other members , and receiving likes [update] - We removed the ability to receive points for giving a like due to gaming of the system - only receiving likes will earn points now Being a helpful member of our community will provide you with a chance to win our biggest prizes! Please use this Leaderboard and d

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russell.harris
Popular Voice
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in News & Announcements
FAQ on Webroot Mobile Security UpgradeF.A.Q.

UPDATE: A NEWER VERSION V7.3 HAS BEEN RELEASED OCTOBER 2023 New download is available here Please see details here The following FAQ provides information on migrating from the previous Webroot Mobile Security applications to the V6 Webroot Mobile Security application. We have since released v7.0 available here Please see the full FAQ here The new Webroot Mobile Security offers a powerful application that provides malware detection and web-surfing security. Once installed, your Android will have the defense of an industry-leading cyber resilience company. Mobile Security will scan your device and mitigate threats. While shopping and banking online, Webroot keeps your identity and data safe by blocking phishing sites, spam sites, malware sites, and other malicious activities. Why do I need to upgrade to the new Webroot Mobile Security App? Due to evolving Google technical policies, we can no longer enhance the previous app’s features or functionalities. To assist with the migration proce

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russell.harris
Popular Voice
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in News & Announcements
Carbonite + Webroot shortlisted for Cyber Security Vendor of the YearAwards

OpenText is pleased to announce that Webroot + Carbonite have been named as a finalist for 'Cybersecurity Vendor of the Year' in the IT Europa Channel Awards! The award ceremony will take place in London on May, 26. Technology Reseller Awards recognizes and celebrates the massive contribution that technology vendors, distributors, MSPs, resellers and service and maintenance companies make to UK plc and the wider community. The awards will honor the achievements of businesses throughout the IT channel, highlighting best practice and innovation to inspire everyone who works in, or with, this extraordinary industry.

606
russell.harris
Popular Voice
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in News & Announcements
Webroot a finalist for Security Vendor of the YearAwards

OpenText is pleased to announce that Webroot + Carbonite have been named as a finalist for 'Security Vendor of the Year' in the IT Europa Channel Awards! The award ceremony will take place in London on May, 19. IT Europa recognizes and rewards excellence in European software development and IT and telecoms solutions, and will assemble leading ISVs, MSSPs, MSPs, Solution Providers, Vendors, Distributors, and Systems Integrators from across Europe to demonstrate their ability to provide industry-leading IT solutions for their customers.

436
Jamesharris85
New Voice
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in News & Announcements
Sarah Morgan Recognized by CRNAward

Webroot today announced that CRN, a brand of The Channel Company, has named Sarah Morgan, Director, Cyber Resilience Sales to the highly respected Most Powerful Women Of The Channel 2022! Morgan, a nine-year Webroot veteran, led the company’s MSP team to a significant growth in its partner base. She also led the creation of an MSP-focused strategic partnership for a managed detection and response offering, which brings the MSP community vital security tools and helps them to further grow their managed service offerings. The Most Powerful Women Of The Channel 2022: Power 100 Acknowledges an elite subgroup of executive IT leaders who have gone above and beyond to inspire others and make an impact on their organization and the entire IT channel through perseverance and an unshakeable dedication to channel success. The Power 100 is culled from the ranks of CRN’s Women of the Channel and spotlights the female executives at vendors and distributors whose insight and influence help drive chan

2054
stlshark
New Member
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in News & Announcements
Week 3 Winners Announced! (UPDATED)Contest Winners

Okay so I have some kinda bad news! When I went to grab screenshots last night of the current standings before the usual weekly reset…. Some users had already had their points reset! Both of these members had over 1k points on Friday I have been talking with Insided (platform we use) support team this morning and they did indeed have leaderboard issues and we are not alone. “Very sorry for the trouble here….We've received reports about the leaderboard this morning, and we're looking into them….I've also enquired with our engineering team about the timezone inconsistency, as you have Eastern Time set up in your configuration, so the reset should occur for all users at the same time.” Good thing I centered the contest around the leaderboard... The three users I found who had their points reset prematurely were @kleinmat4103 @russell.harris and @MunkeyMan After painstakingly going through users activity to try and calculate a new standings I have a new list. It is not perfect as I don’t h

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russell.harris
Popular Voice
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in News & Announcements
PCMag Readers Rank Webroot Best Security Suite in 2022Award

Malware threats come in so many different forms that many of us feel best protected with a comprehensive security suite that provides a variety of tools to help keep us safe. For the third straight year, Webroot earns the Readers’ Choice Award, this time getting the highest overall satisfaction rating, with a very impressive 9.3 on a scale from 0 (extremely dissatisfied) to 10 (extremely satisfied). Malwarebytes (9.2), Kaspersky (9.1), and Bitdefender (9.1) also received overall satisfaction ratings above 9.0. It’s lonely at the top Webroot had the best satisfaction ratings on all but one measure for which it received enough responses, with its top rating coming for its antivirus and malware protection (9.5). The company received ratings of 9.4 on several other key measures, including ease of use, setup, reliability, performance (which relates to the performance of the computer on which the security software is installed), phishing protection, and overall trustworthiness. Read the rest

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D
New Voice
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in News & Announcements
Security Alert – Patch ReminderAlert

Urgent Patch for CSB Director security vulnerability Systems affected Affects all users of CSB Director. Details CSB Director leverages third party libraries that are susceptible to a serious vulnerability. Impact A bad actor can exploit the vulnerability to gain elevated privileges and take full control of servers running CSB Director. Solution Due to the possibility of CSB Director vaults being exploited in an attack we have released a patch and strongly recommend that you immediately update CSB Director to version 8.6.1. By doing so you stop the exploitation of this vulnerability. As part of efforts to improve security and be DMARC-compliant, we will be updating the CSB portal to send all emails from @carbonite.com domain rather than the current @evault.com. Please update your email rules to reflect this change. DMARC = Domain-based Message Authentication, Reporting and Conformance protocol Sincerely, The Carbonite Team Copyright © 2022 Carbonite™ an OpenText company. All rights res

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kleinmat4103
Popular Voice
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in News & Announcements
Webroot® takes 1st Place in 2022 PassMark® Software testing of security productsAward

Webroot once again outperformed competitors in its latest round of testing by the performance benchmarking firm PassMark for February, 2022. In taking the highest score in the category, Webroot beat out competitors including BitDefender, McAfee, Norton, and ESET security products. PassMark Software Party, Ltd. specializes in "the development of high quality performance benchmarking solutions as well as providing expert independent IT consultancy services to clients ranging from government organizations to major IT heavyweights." For this report, the company conducted objective testing of nine endpoint security products, including Webroot SecureAnywhere Internet Security with Antivirus. Tests measured efficacy and performance in 15 categories including: Installation size Boot time CPU usage during idle and scan Memory usage during idle and scheduled scan File Copy, Move and Delete File Write, Open and Close File Compression and Decompression Chrome launch time and browse time Webroot st

2087
kleinmat4103
Popular Voice
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in News & Announcements
Bill Steen - 2022 Circle of ExcellenceAward

We’re pleased to report that Bill Steen have been recognized by Channel Partners in this year’s 2022 Circle of Excellence program! The Circle of Excellence is an elite group of top channel executives chosen each year for their leadership, vision and innovation. The combined IT and telecom channel continues to go through unprecedented change. Partners depend on visionaries, like those in this select group, to pioneer new and innovative services and products that will enable them to grow their businesses and help clients in their digital transformation journeys. Bill Steen joined OpenText last summer as director of channel and field marketing. He leads a team of channel and partner marketing professionals who focus on working with sales to achieve review and growth markets. When OpenText acquired Zix in late 2021, his team worked to review and package the new capabilities around email encryption and cloud-to-cloud backup with the existing portfolio of Webroot endpoint and Carbonite data

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kleinmat4103
Popular Voice
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in News & Announcements
Week 2 Winners Announced!Contest Winners

Hey everyone! Here are last weeks winners! Big congrats to @MajorHavoc @Jamesharris85 @MunkeyMan @jhartnerd123 @Arjan @stlshark @kleinmat4103 @Tarnak @deanosborne @russell.harris For those that need a refresher on prizes in contest and how to win please see this post Remember I will reach out to you all after the contest ends for shipping as many of you will win multiple prizes. You can not win multiple of the same tier of prizes so I’ve messaged those to pick which one they want and then will give the other prize to the next rank - look out for DMs Always good to see the engagement and I look forward to seeing the more winners end of this week :)

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A
New Voice
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in News & Announcements
Week 1 Winners Announced!Contest Winners

Hey everyone! Here are last weeks winners! Big congrats to @MajorHavoc @MunkeyMan @kleinmat4103 @jhartnerd123 @deanosborne @stlshark @Kitkat737 @tasystems @Jamesharris85 @Arjan For those that need a refresher on prizes in contest and how to win please see this post Remember I will reach out to you all after the contest ends for shipping as many of you will win multiple prizes Always good to see the engagement and I look forward to seeing the more winners end of this week :)

17815
russell.harris
Popular Voice
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in News & Announcements
New data shows phishing attacks remain high and few are sparedSurvey Report

A new collaboration between IDG and Carbonite + Webroot has found that phishing attacks remain high two years since the onset of the global COVID-19 pandemic. Phishing reached historic levels in February 2020, rising over 500% in just one month. But those increases had leveled off by the end of 2020 and it was unclear whether phishing’s highs were sustainable. So we spoke with 300 global IT executives, finding that 93% were still concerned about phishing with 61% highly concerned. It’s little wonder, given that 76% of respondents report that phishing is still up compared to the time before the pandemic. IT departments have taken the brunt of the assault, with sr. security analyst Tyler Moffitt saying “Even if malware targets someone with lower-level access, the attacker will move laterally to eventually find an IT administrator.” IT departments are targeted twice as often as the second highest target because attackers covet domain-level credentials that give them widespread access. Man

88138
stlshark
New Member
F
freydrewRetired Webrooter
published in News & Announcements
Webroot supports all Apple M1 ARM-based and Intel® Mac processors

If you are an Apple Mac user you’ll know that Apple announced the adoption of its new ARM-based Apple M1 processor chips this week. Apple is doing this to provide the highest possible performance with the lowest power consumption, and by integrating Apple’s own custom technologies into these new processors improve Mac's capabilities and make Apple Macs stand out even more from the competition. Webroot is pleased to announce that from Tuesday (November 17th, 2020) our Mac agent version 9.1.4 for macOS 11 Big Sur also supports the new ARM-based Apple M1 processor on Macs as well as Apple Mac Intel processors. Click here for more information.

26909
MajorHavoc
Bronze VIP
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in News & Announcements
IDC throws its weight behind cyber resilienceeBook

Carbonite + Webroot recently commissioned IDC to write an eBook searching for the best way to protect against the rising rates of cybercrime. After all – we’ve all seen the headlines that report million-dollar ransom payments, infrastructure attacks and healthcare systems under siege. The headlines are eye-popping, but so are the facts. 56% of ransomware victims suffered a few days to a week of downtime during their most recent incident. And 36% of businesses who experienced three or more ransomware incidents in the past 12 months required a significant amount of extra resources to rectify. But it’s not all bad news – IDC found that a 6-step framework for cyber resilience presents the strongest defense. As industry leadings experts, IDC backs up their recommendation with considerable research and analysis to present an iron-clad case for adopting their cyber resilience framework. With this eBook in hand, MSPs can show reluctant clients the cold hard facts about the state of cyberattack

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MunkeyMan
New Voice
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in News & Announcements
OpenText Recognized by CRNAward

Webroot today announced that CRN, a brand of The Channel Company, has named OpenText to the 20 Coolest Endpoint And Managed Security Companies Of 2022! OpenText added network detection and response to its Security and Protection Cloud through the acquisition of Bricata, which analyzes network traffic for vulnerabilities. It also acquired email securit y vendor Zix and integrated it with Carbonite and Webroot to create a powerhouse SMB platform. The CRN Security 100 list has evolved as the lack of a network perimeter in a COVID-19 world accelerated the adoption of secure access service edge, extended detection and response, and zero-trust offerings, all aimed at ensuring remote users are protected. This list examines 100 vendors across five market segments to guide solution providers on where to place their bets in a crowded market. Endpoint security solutions protect the network and the entry-points that bridge internal data with externally connected devices such as laptops and smartph

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TylerM
Administrator
F
freydrewRetired Webrooter
published in News & Announcements
Updates to the Carbonite and Webroot Partner Portals

Our acquisition by OpenText enables us to deliver faster, better and more resilient products and experiences for you, thanks to new leverage and increased investment in the SMB space. We are at a key milestone in our integration journey across Carbonite, Webroot and OpenText – one that brings change but also new opportunities and benefits for our customers. Above all, we remain 100% committed to our partners, focusing on cyber resilience by providing efficacy, automation and product innovation in our suite of data protection and cybersecurity solutions. We’re excited about this next step, which will improve our ability to serve you, our partner, and help grow your business. To start, we’ve updated the overall “look and feel” in our partner portals and expanded the available content to include the latest cybersecurity and data protection research, reports and enablement resources for you and your customers. Check Out the Changes Please note: viewing the changes to the Webroot Partner Ce

2151
B
New Voice
K
khumphreyRetired Webrooter
published in News & Announcements
OpenText Buys Zix CorporationNews

Hi Community, I’m excited to share that this morning, OpenText, Carbonite + Webroot’s parent company, completed its acquisition of Zix Corporation, Inc., a leader in SaaS-based email encryption, threat protection and compliance cloud solutions for Small and Medium-sized Businesses (SMBs). Read about it here: https://www.opentext.com/about/press-releases/opentext-buys-zix-corporation

2411
M
New Voice
TripleHelix
Moderator
TripleHelixModerator
posted in News & Announcements
Webroot products not affected by Log4J Remote Code Execution

https://www.opentext.com/support/log4j-remote-code-execution-advisory Webroot Business Mac Endpoint No View article Webroot Business Management Console (GSM) No View article Webroot Business PC Endpoint No View article Webroot Consumer AV - Mac No View article Webroot Consumer AV - PC No View article Webroot Consumer Console (GSM) No View article Webroot DNS Protection No View article Webroot Mobile - Android No View article Webroot Mobile - ios No View article Webroot Security Awareness Training No View article Webroot WiFi Security - Android, iOS, Windows, Mact No View article

2470
TripleHelix
Moderator
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in News & Announcements
Auvik Nifty GriftyContest

Sleigh bells ring… are you listening? They’re ringing in Nifty Gifty 2021! From December 6 until December 24, we’re joining our friends at Auvik for a celebration of all that IT pros do throughout the year. We’ll be giving away a prize almost every day, and the only thing you have to do is fill out the form on the special Nifty Gifty page to be entered for all of the draws. Don’t miss the festive fun, sign up today!

260
TylerM
Administrator
akim
akimRetired Webrooter
posted in News & Announcements
Congratulations DavidP on becoming the next Bronze VIP!

Exciting news today, @ has just been promoted to Bronze VIP! Thanks for all your fantastic contributions on the Community, David, we really appreciate everything you do! This is very well deserved. :D For any new members who are not familiar with the Webroot VIP Program, you can find more information here.

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MajorHavoc
Bronze VIP

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