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I think I have NOW renewed my webroot twice and still showing my subscription has expired???????????

  • 13 September 2014
  • 1 reply
  • 33 views

Why isn't my webroot anitvirus updating??? I think I have bought it twice now!!!!!!! I'm going back to norton if this isn't fixed ASAP.
 
  • Webroot SecureAnywhere IS for 3 PC's or Mac
  • Term - 1 Year
  • Payment Date - September 14, 2014
  • New expiration date - September 13, 2015
 Subtotal$49.99
Membership Discount-$20.00
Est. tax$2.25
Total$32.24

  
 YOUR CARD WILL BE CHARGED ON 09/14/2014
 

1 reply

Baldrick
Gold VIP
  • Gold VIP
  • 16060 replies
  • September 13, 2014
Hi borderbuckeye
 
Welcome tot the Community Forums.
 
If you purchased originally through Best Buy, and so are renewing through them, then it can take 24-48 hours for the renewal to go through and that will be form the renewal anniversary date rather then when you then when you requested it.  But do not worry if this is the case as you are still complete protected during this period with the full functionality of WSA.
 
Regards, Baldrick

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