Skip to main content

How do I get it on my iPhone 5S. The app loads but it won't take my sign in creds

  • 17 November 2014
  • 1 reply
  • 26 views

My Mac Book takes it fine with the sign up but can't get the I phone 5S to accept my sign in. I do have it for 3 devices. 
Thanks ahead for suggestions I have loaded the app on the phone.
Phyl

1 reply

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • 21662 replies
  • November 17, 2014
@ wrote:
My Mac Book takes it fine with the sign up but can't get the I phone 5S to accept my sign in. I do have it for 3 devices. 
Thanks ahead for suggestions I have loaded the app on the phone.
Phyl
Hello pborch,
 
Welcome to the Community!
 
Would you please have a look here at our Knowlege Base Article.
EDIT
And go here to User Guide
 
 
Please let us know if you need anymore help or have more questions,ok?
 
 
Best Regards,