Trouble with product
I bought a Macbook Pro (Retina 15") from Best Buy at the end of February 2016 and Best Buy installed Webroot SecureAnywhere. I am using El Capitan 10.11.6. and the Safari browser. I set Webroot up with the secure pw feature.
Sometime in April, I began to have a keyboard issue when filling in forms downloaded from the Internet -- though I typed at normal speed, the letters appeared with about a 2 second gap between each one of them. Working with Apple Care, all we could do to resolve the problem was turn Webroot off.
Weeks later, suddenly Webroot, Firefox, the Office for Mac applications and iTunes vanished from the computer when I was llying in bed one evening reading the news at google.com/news, my default web page. All that I saw was the icons in my Dock with "questionmarks" in them.
After extensive work with Apple to try to resolve issues, including multiple reinstallations of t