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Webroot Mobile

Mobile security for shopping, banking, and browsing

  • 1,235 Topics
  • 5,929 Replies
cbullas
cbullas
started this topic

End of Sale/End of Life for Webroot® Business Mobile Protection April 1...

This post is to remind customers that Webroot will end of life Webroot Business Mobile Protection on April 15, 2020.    This change will not...
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1235 Topics
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Fresh Face
duffys1Fresh Face
asked in Webroot Mobile
natwest online bankig blocked

Hi I am trying to use natwest online banking on my mobile but webroot is blocking nwolb. Any ideas?

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D
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S
Fresh Face
SteveFresh Face
asked in Webroot Mobile
Phone Number for Webroot Customer Support

Anyone know the phone number for Webroot customer support? I figured I would give them a try before my next troubleshooting step which would be to start using my android tablet as a cutting board on my butcher block table. Thanks.

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RetiredTripleHelix
Gold VIP
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Fresh Face
CarolineFresh Face
asked in Webroot Mobile
installing webroot on tablet

hi there, I registered with webroot on my tablet and now I can't find the screen to enter the license code. Please help!! thanks Caroline

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J
Fresh Face
jozFresh Face
asked in Webroot Mobile
response code 7

just bought installed and ran webroot complete on the laptop....found a malwre first time (BRILLIANT) went to install android app on my hts sensation and got response code 7 not happy about this as the only reason i bought webroot was so all my devices were safe!

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Fresh Face
TMFresh Face
asked in Webroot Mobile
Webroot cannot find my device! 3 times...

I'm new. I instaled the Webroot, performed a full scan. Ok. Then I went on https://mobile.webroot.com/info to see the other features. I tried the "locate my device" feature on "Lost Device Protection" tab 3 times, but it couldn't find it. Although it could find it for the "Scream" feature. Why?

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pegas
Gold VIP
pegasGold VIP
asked in Webroot Mobile
User Guide

User guide for Webroot Mobile was available on the old mobile forum. Unfortunately you have closed this forum in favour of Community Forums, OK why not. However user guide for mobile version is missing there. Under section user guides there are listed all your products except for mobile version. Therefore could you access the mobile version user guide again?

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Cat
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Lucas0511Fresh Face
asked in Webroot Mobile
Android 4.0: Commands appearing in notifications, Scream not working on HTC, Web Interface

Testing SecureAnywhere on a HTC Sensation under Android 4.0. Following issues/questions: 1) Commands sent via web interface listed for everyone to see in notifications area. Any way to hide them? 2) Scream function is not working, might be OS/device specific? 3) While Lost Device Protection is turned on and i.e. Locate my device working fine, phone is still listed as "in need of attention", and how to fix icon reveals nothing. [Email address removed]

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JimM
I
New Member
itechsNew Member
asked in Webroot Mobile
installed on 3 pc's, won't install on phone

so i've used my keycode 3 times installing on my 3 pc's, and it says with complete i can install on 3 mobile devices as well. i download the app and try to activate keycode and gives me error code 7, not enough installs left.

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YegorP
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BrooklynRedFresh Face
asked in Webroot Mobile
I phones

I am not clear (and sent a question to Webroot, but didn't get an answer) - does the Everywhere system work on IPhones?

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Cat
CatRetired Webrooter
posted in Webroot Mobile
Common Mobile Topics - Please Read First!

One of the strengths of a forum is that answers to questions don't go to one person. When a question is answered, the answer is there for all to see. The Search box at the upper right might just find your answer for you, so take a look at it if you have a question. This post will be updated with various Common Topics as a quick source of immediate information. Turning the app off Some people have expressed concern over the icon in the notification bar, or slowing down their device, or consuming battery. So let's address all three of these... Because it is a security application, it would not be very effective if it were just turned off. So we don't let it turn off. If you do not wish to see the icon in the notification bar, you can go into the app, to the main screen, and press the menu button on the device. Tap the "General Settings" menu, then uncheck the only item: Persistent status. This will remove the status icon from the notification bar and only alert you when Something Happens

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Cat

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