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TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in What's New
What’s New at Carbonite + Webroot: July 2023Updates

What is being released? With our latest Advanced Information Archiving release, we have introduced enhancements that can help you save time with eDiscovery, meet changing compliance needs, and provide greater insight into your users’ accounts. With this release, you can: Search all groups at once - this enhancement enables compliance administrators to easily find messages quickly where users may not be listed otherwise. It also saves time in the eDiscovery process by searching all groups at the same time, instead of searching by each group individually. Reviewer activity search results - administrators can now easily generate a search of reviewer’s statistics. This displays messages status (flagged, viewed, reviewed, not reviewed, escalated, additional review, compliant and not compliant). This search enables customers in regulated industries to easily prove they adhere to compliance regulators (i.e., FINRA and SEC). Osterman Research Report: Key Requirements for Backup and Recovery Se

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tmcmullen
Popular Voice
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in What's New
What’s New at Carbonite + Webroot: June 2023Updates

The May WSAT content release is live, supporting World Password Day with 35 new pieces of content and updates for your training campaigns and phishing simulations. This release also features new NINJIO courses in English and French, new baseline Autopilot campaigns, and rebranded infographics. New in this release: Autopilot campaigns for travel-related scams in support of our theme for July Phishing - Autopilot Baseline: Airbnb Confirm Email Address Training - Autopilot Baseline: Social Media - Vacation Devastation 25 new, branded phishing templates adapted from real-world attacks focused on the monthly theme Rebranded infographics in Spanish, French, Portuguese, Polish, German, Dutch and English 5 New and updated courses from NINJIO in English and French Carbonite Server Backup Windows Agent 9.30 & Portal 9.30.0383 New in this release: Windows Agent Backups Triggered by System Events Image and Local System backups can be triggered by system events on supported Windows desktop operatin

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New Voice
TripleHelix
Moderator
TripleHelixModerator
posted in Business Product Releases
Product Update: PC Agent changes in 9.0.34.54

Webroot now does a gradual rollout method for releases. As such, not everyone will receive the update at the same time. Agent changes in PC build 9.0.34.54 (Released April 11th, 2023) Updated Microsoft service protection enabled by default Fixed Agent Commands fixes and enhancements to support new delivery system

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Ssherjj
Moderator
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in What's New
What’s New at Carbonite + Webroot: May 2023Updates

Carbonite Safe® Server Backup – v6.8 New Carbonite Safe® server backup enhancements to save you time and storage space for your incremental backups. We are excited to introduce our latest update with enhanced Forever Incremental backup. New features Enhanced Forever Incremental Backup Type To help your business be even more resilient to data loss, this new addition enables users to incrementally forever back up their data without impacting performance, it means you can run more frequent incremental backups and enjoy improved recoverability while saving on the storage space. Improved performance In addition, we optimized backup times, and your incremental backups will now run 2X faster than previous versions. Support and product information resources Please refer to the release notes for information on current and recent releases. To view the status of Carbonite products, including Carbonite® Safe server backup, please visit the Carbonite Support page. What is being released? We are ple

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New Voice
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in What's New
What’s New at Carbonite + Webroot March 2023Updates

We’re very pleased to announce the release of the Webroot Mobile Security V7.0 Android App in the Playstore. You can download the updated application is available in the Playstore. New Features What’s new – The completely redesigned application has new user experiences and no longer looks like a browser. We have revamped the UI by adding a new dashboard of options guiding navigation to various features in the app. We have moved the login screen to the default device browser from our in-house secure browser. This would mitigate the “Oh Snap” error which some people are experiencing We have added an option to enable password manager in the app. The release contains new and updated functionality. These new features help us get closer to our goal of consolidating the Endpoint Protection Console as well as improving agent commands and efficacy. Here’s what’s new: Site-Based Policies Administrators will now be able to manage Site-Based Policies created within the Endpoint Console and create

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New Member
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in What's New
What’s New at Carbonite + Webroot: April 2023Updates

The DNS Protection agent runs as a service on each installed system and is designed to intercept and manage DNS requests. Prior to this release, in order to install the DNS Protection agent, it was required to first install Webroot Endpoint Protection, and then to configure it to install the DNS Protection agent. With the 4.0 release, once the MSI is provided in the Webroot Management Console, customers will be able to install directly on the systems of their choice. This is a profound change as it opens up sales to any customer regardless of their chosen security stack. Release Agent 4.0: Features: · MSI Standalone Installer · Uninstall Agent Command Support · Zombie Mode for Expired Licenses Version 2.1.0 is a maintenance release which provides fixes for: Proxy issues Keycode swap Policy enforcement The release contains 2 huge components, support for Standalone DNS Devices and the first phase of the integration with Zix Secure Cloud. Standalone DNS Support for the management of the S

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New Member
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in What's New
What’s New at Carbonite + Webroot Febuary 2023Updates

What is being released? Autopilot campaigns March Training - Autopilot Baseline: Websites and Software - Don't Fall For It March Phishing - Autopilot Baseline: Chase Fraud Alert 50 new courses from Skillsoft in German, Spanish, Polish, Dutch and Portuguese New course from NINJIO: Smishing – Game Day Decision 10 new thematic email, lure and infographic assets for phishing simulations Universal Syslog Connector v1.0 tool which utilizes the Unity API Event Notifications to push near real time alerts to Syslog servers used by SIEMs and SOCs. New Features On-prem software that allows event forwarding to Syslog Servers Users subscribed to the Unity API Event Notifications service can configure the Syslog Connector to push near real-time alerts to any Syslog server selected by the customer The Syslog Connector leverages the power of the cloud to deliver Syslog messages, bypassing traditional hardware and topology restricted delivery methods What is being released? Carbonite Endpoint Vault and

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M
New Voice
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in What's New
What’s New at Carbonite + Webroot December 2022UPDATES

Webroot, award-winning anti-virus protection has now partnered with Allstate Identity Protection. With cyber threats evolving, a comprehensive consumer solution is more crucial than ever. That’s why we’re offering Allstate Identity Protection add-on to our customers who have an existing Webroot Subscription. Cybercrime is evolving, your protection should too The consumer anti-virus market is moving away from single use protection. Consumers want protection that covers their devices, identity, privacy – and they want to purchase it from just one company vs. buying multiple products from multiple companies. Consumers cannot keep up with evolving cyber threats, so they need an expert and trusted partner who can. Protection for Your Identity Financial Monitoring Dark Web Monitoring Identity Monitoring 24/7 U.S.-based restoration $25K fraud expense reimbursement Can be added to existing Webroot Subscriptions: AntiVirus, Plus and Complete. Support for Webroot Premium, Webroot + Allstate add-

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New Member
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in What's New
What’s New at Carbonite + Webroot November 2022UPDATES

With this release, Webroot® Security Awareness Training now supports the SCORM (sharable content object reference model) standard natively. This new implementation improves our learning management system (LMS) profile, opens up opportunities for much larger content partnerships, and provides the groundwork for various LMS-related features such as content upload and learning paths. Also, as part of this release we greatly improved Training Portal error handling. What is being released? Training portal error display on common errors Adds SCORM support What is being released? Web Threat Shield extensions for Chrome, Edge and Firefox to provide: Performance enhancements for Real-Time Anti-Phishing A solution for challenges with Bing search result annotation display Google fonts are now obtained directly from our servers Security fixes All three extensions have passed their respective reviews and are now available for new installs and updates. Learn how easy it is to securely preserve data

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russell.harris
Popular Voice
TripleHelix
Moderator
TripleHelixModerator
posted in Business Product Releases
Product Update: PC Agent changes in 9.0.33.35

Webroot now does a gradual rollout method for releases. As such, not everyone will receive the update at the same time. What is being released? Agent changes in PC build 9.0.33.35 (Released October 11, 2022) Updated Compliance with Microsoft requirements for anti-malware products. Fixed Update to incorrect C:\Program location Uninstall flag not sent to backend systems Phishing Shield state when disabled via Web Threat Shield Crash related to shadow copy services Agent language not showing correctly in the console

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TripleHelix
Moderator
TripleHelix
Moderator
TripleHelixModerator
posted in Consumer Product Releases
Consumer PC Agent Version 9.0.33.35

Webroot now does a gradual rollout method for releases. As such, not everyone will receive the update at the same time. Agent changes in PC build 9.0.33.35 (Released September 19th, 2022) Updated Compliance with Microsoft requirements for anti-malware products License swap behavior Fixed Update to incorrect C:\Program location Uninstall flag not sent to backend systems Phishing Shield state when disabled via Web Threat Shield

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TripleHelix
Moderator
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in What's New
What’s New at Carbonite + Webroot October 2022UPDATES

What’s New Webroot + Carbonite October Version 2.1.22255.1 provides: Security fixes for two low severity items Server hosting Google fonts to prevent GDPR issues when using Google Analytics Technical changes to better segment workloads Webroot Management Console 6.6 The release contains the following new and updated functionality. Both features help us get closer to our goal of consolidating the Endpoint Protection Console. Site-Based Overrides Administrators will now be able to manage Site-Based overrides created within the Endpoint Console, as well as allowing the creation of new ones directly from the Overrides page within the Webroot Management Console. Limited Admins now have access to Overrides within the Webroot Management Console. The file overrides page has also been consolidated to include both allow and block in one view. Additional Datapoints The Sites list now has a custom view which allows an administrator to select additional datapoints. These can also be re-ordered as n

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Rodney18
New Member
TripleHelix
Moderator
TripleHelixModerator
posted in Consumer Product Releases
Consumer Mac Agent Update Version 9.5.3

Webroot now does a gradual rollout method for releases. As such, not everyone will receive the update at the same time. Mac Version 9.5.3 (Released September 8th, 2022) Added Fixed a bug where the app crashes after a scan completes when no network connection is available Fixed a bug where updates were failing Security and reliability improvements

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Jamesharris85
New Voice
TripleHelix
Moderator
TripleHelixModerator
posted in Business Product Releases
Business Mac Agent Update Version 9.5.3

Webroot now does a gradual rollout method for releases. As such, not everyone will receive the update at the same time. Agent changes in Mac agent version 9.5.3 (Released September 8th, 2022) Fixed Fixed a bug where the app crashes after a scan completes when no network connection is available Fixed a bug where updates were failing Security and reliability improvements

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russell.harris
Popular Voice
TripleHelix
Moderator
TripleHelixModerator
posted in Business Product Releases
Product Update: PC Agent changes in 9.0.32.60

Agent changes in PC build 9.0.32.60 (Released June 21st, 2022) Updated Hardened malware removal to avoid interference with legitimate applications. Compliance with Microsoft requirements for anti-malware products. Fixed Interference with VPN when Webroot is active. Misidentification of Windows 11 systems as Windows 10 systems. Duplication issue at OS update for systems installed with “-clone” option. Fix for program compatibility issue with respect to managing oplock. Fix for program compatibility issue with respect to managing LSP chain. Fix for network issues in 9.0.32.59

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TripleHelix
Moderator
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in What's New
What’s New at Carbonite + Webroot August 2022Updates

Build Version 9.5.2 Key items in this release: Addressed issue that led to false positive for Apple’s Malware Removal Tool (MRT) Fixed an issue where OS version was not updating correctly New CLI command to accept restore file from quarantine New CLI command to initiate full scan Build Version 2.0.1 Key items in this release: Updated signing to conform to Microsoft signing requirements Remove support for legacy IE extension The extension for Edge is still supported Incorporate Real-Time Anti-Phishing into wrUrl.dll The previous standalone RTAP DLL, wrPhreshPhish.dll, is removed from the system after reboot. Business only in 2.0.1.23: Fix for issue obtaining console whitelist Starting this month, new Autopilot campaigns are released automatically in accordance with the schedule. See details below and in-app. Also this month, we have made technical updates to our Webroot course library, and we are releasing assets for phishing simulations adapted from recent return-to-office attacks incl

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russell.harris
Popular Voice
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in What's New
What's New at Carbonite + Webroot: July 2022UPDATES

Social Engineering Webinar II: MSP Best Practices to Stop Social Engineering Join Alan D. Crowetz , CEO, InfoStream, Inc. (MSP and OpenText customer) and Sam Kumarsamy, OpenText for a free live chat on 8/18 at 2 PM EST as they discuss and share: • Experiences with the latest social engineering tactics • Industry best practices to stop social engineering tactics • Why Infostream picked Webroot endpoint protection • OpenText’s cyber resilience solutions purpose built for MSPs and SMBs Register for the Social Engineering Webinar Webroot MDR Case Study: Why do MSPs choose Webroot MDR to protect SMBs? You don’t want to miss what Mark Dryer, President of MDL Technology , has to say in this latest case study. WSAT Autopilot, the turnkey security awareness program Polish training library (28 courses) Culture - Whole > Sum course from NINJIO PII TMI course from Webroot Email and Lure page phishing templates from recent seasonal attacks Read the FAQ for more info Now available with the latest re

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TylerM
Administrator
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in What's New
What's New at Carbonite + Webroot: June 2022UPDATES

Partner/MSP webinar complete on June 21 Advanced Email Encryption purpose built for MSPs provide: Default and customizable email DLP filters included at no additional cost On demand and automatic encryption for sender and recipient Multiple secure delivery options to fit your SMBs encryption needs Empower external collaboration via Secure Compose portal Graphical reporting for compliance, delivery methods and more Training course: Phishing – gone catphishing from NINJIO ( preview ) 12 phishing email and lure page templates from brands including LinkedIn, Netflix, Instagram and WhatsApp Consumer Agent version 9.0.32.58 provides: Microsoft compliance requirements for antimalware vendors Hardened malware cleanup to prevent interference with 3rd party applications Additional logging to troubleshoot field issues Corrected identification of Windows 11 systems Limit LSP chain actions to Windows 7 to address field issue The release of Console version 6.5.3 contains the following new and update

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New Voice
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in What's New
What's New at Carbonite + Webroot: May 2022Updates

Marketing for Webroot MDR kicked off this week in AMER with an MDR webinar to drive awareness and adoption of MDR (250 MSPs registered and 112 attended). You can check out our MDR messaging and tactics. Fastest time from detection to response in the industry: 9 mins Seamless integration between Webroot endpoint agent powered by BrightCloud Threat Intelligence and Blackpoint agent for quicker event investigation Responds to threats by combining network visualization, insider threat monitoring, traffic analysis and endpoint security One stop shop for cyber resilience solutions that includes MDR Potential to obtain insurance at lower costs with cyber resilience solution Carbonite Mobile app is an easy way to access the files, photos and documents that you’ve backed up with Carbonite Safe® on your desktop or laptop. Easily share your backed up photos and documents Access the files you have on your desktop Preview what you’ve backed up to make finding things easy Select favorites to easily

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russell.harris
Popular Voice
F
freydrewRetired Webrooter
published in What's New
What’s New at Webroot and Carbonite: May 2021

Hello Community! Another month, another edition of What’s New around Carbonite + Webroot. May featured a few bug fixes and updates to our newly released management console, phishing templates to address the latest Brexit-inspired scams, and a DNS update we think users will be quite pleased with. So dig in and, as always, let us know if you have any questions or comments. Release Notification – Webroot® Business Endpoint Protection v6.03 What is being released? The Webroot management console v6.03 release incorporates multiple hotfixes for admin, entities, and alert sections within the console. Release details: Global Alert failures Entities > Double render of the entities list when clicking "entities" link Entities> Search Entities issue when using Tree Panel Admins> save permissions> user cannot save permissions when last name field have one character only Admins > Latin Character defect Sites > Remove exceeded device limit warning for customers on utility based billing Migration Tool

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russell.harris
Popular Voice
TripleHelix
Moderator
TripleHelixModerator
posted in Consumer Product Releases
Webroot Mobile Security for Android version 6.6.0

What's New • Ability to automatically migrate Bookmarks from previous versions andWebroot legacy apps• General stability and usability improvements Additional Information Updated May 11, 2022 Current Version 6.6.0 Requires Android 6.0 and up From Google Play: https://play.google.com/store/apps/details?id=com.webroot.wms

2005
TripleHelix
Moderator
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in What's New
What's New at Carbonite + Webroot: April 2022UPDATES

Brand new Webroot Endpoint integration with N-ABLE RMM. This integration allows customers to install and monitor Webroot endpoint protection with RMM using custom services. This new integration currently is available for PCs with Windows OS. New Features Auto install Webroot Endpoint Protection via RMM custom services Monitoring endpoints using Webroot Endpoint Protection via RMM custom services On-demand Webroot scan using RMM scheduled task On-demand Webroot virus definition polling using RMM scheduled task Genesis 1.3.0.126 Business Endpoint agent This version provides: Improved manageability. Genesis components will shutdown when WSA is shutdown (requires WSA-14 or higher) Standalone module support. New modules can be released completely independently of the Genesis core. Support extended to Windows Server OS versions (Windows Server 2012, 2016 and 2019) Improved uninstall and update for better reliability The release contains the following new and updated functionality. All 3 feat

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Fresh Face
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in What's New
What's New at Carbonite + Webroot: March, 2022Updates

Web Threat Shield What is being released? Web Threat Shield extensions to Firefox, Edge, Chrome 2.0.22053.1 to provide: Improved information and new OpenText branding on extension settings page (see screenshot below) Enhanced telemetry Dynamic Real-Time Anti-Phishing for standalone mode New logo looking fresh Webroot Security Awareness Training March brings a veritable bevvy of valuable content to WSAT, including courses from Webroot, Awaretrain (all languages) and NINJIO as well as phishing assets for recent transaction fraud scams for Visa, Amex, Venmo, and ANZ Bank. What is being released? Multi-course campaigns. Building on the previous Training Portal release, the new multi-campaign feature enables training administrators to easily send of up to 10 training courses in a single training campaign. As part of the new feature, the Campaign Summary Report format has been improved to reflect the multi-course campaign completion event, and more improvements are on the way. BEC - You Neve

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Ssherjj
Moderator
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in What's New
What's New at Carbonite + Webroot: February, 2022Updates

Webroot® Security Awareness Training What’s being released? New Learner Portal experience. There’s a new design for the training campaign landing page. This streamlines administration of phishing simulations and provides the learner with an improved responsive experience in preparation for the upcoming multi-course training campaigns release. New recommended category for email phishing templates. A curated selection of email templates is presented by default in the new Recommended category during the configuration of phishing simulation campaigns. As part of this improvement, the category UX has been improved. Carbonite® Recover What’s being released? Subscription admin does not get the restart option Fix recover installer to allow for major upgrades Updated the worker connection logic Improved cloud provider repository per subscription Remove MongoDb from recover code Removing server fails with error concerning missing key Remote Console view for Servers no longer functions in recover

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MajorHavoc
Bronze VIP
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in Business Product Releases
New ransomware and backup management tools for Carbonite Server make data more resilient against loss or compromiseCarbonite Update

The 2021 Carbonite Server release contains significant and frequently requested updates to in terms of features and functions. While backups were previously scheduled at most daily, we now provide the option to schedule them hourly. Hourly scheduling is also accompanied by new monitoring, alerting and reporting functions that measure the progress, status and success of and higher-frequency back-ups. Ransomware is the current bane of every business. While there’s no substitute for configuring Carbonite Server securely (as there are already many data security safeguards and processes built-in), in this release we are introducing a new ransomware resilience module. This “potential ransomware” alerting automatically flags potential threats, provides multi-level alerting tools like dashboard warnings, threat views and automatic email notifications. If a threat is identified and confirmed, uncompromised data can be quickly selected and recovered. More information about immutable backups and

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