Welcome

Hey everyone I'm janelle. I just purchased a new iPad air for my son for Xmas and I'm setting it all up for him to just unwrap and play. I also purchased the bundle pack with the geek squad that came with this webroot secure/ anywhere disk that I ca use to protect up to 3 devices. I'm on the iPad now I followed all instructions and I'm really just lost on what exactly this is. Do I use this instead of safari? I tried to use that browser and it's said I couldn't get into Victoria secrets causes there was no server found. Not sure why cause I'm connected just fine. What is the point of this, what's wrong with safari that I'd need this? Safaris working...this is not

Hi, just signed up.  I reside permanently in central Mexico, but am temporarily living in northern China.  Bought the product because I have a bunch of malware on my computer and was hoping that Webroot would find them and delete them.  Did a scan and much to my great disappointment it did not even find a single one.  Was really hoping that it would get rid of Aartemis for me, but it did not even mention it.  Am I doing something wrong?   At the moment feel ripped off and want my money back.  

HI, i've had my Toshiba for over two years and have Webroot installed.  Never a problem until my stepdaugther used my computer one night (and never again since then)--she installed some software on it, and it completely messed up my computer.   I managed to save it by using Webroot and it seems to be working okay now.  I am getting a lot more popups though which are very annoying.  I did see that Webroot is not good for picking up viruses from email, more for web site issues.  Is there another antivirus that is good for email (i think she opened an email on here and that may have contained something that is causing these popups).  I saw Norton at Sams Club yesterday and think that may be a good one for email viruses.  Thanks so much for any help!

Please advise.   After using Norton for the last 2 years on my laptop, I've recently upgraded ( i hope ) to webroot after seeind adware starting to appear while online. Since deleting all norton products and installing webroot and running scan, no threats were detected and the adware is still appearing. Seems to appear only when on sites which are retail oriented. What is my next move? Thanks for any feedback!

  hello everyone,   my name is audrey. i am a very new person to forums. actually this is my first time doing this..patience will be much appreciated.. i bought a new laptop (1st one) yesturday..i also purchsed webroot for it..always had webroot on desktop.. i had to download webroot for the laptop. ending up shelling out 300.00 for sunrise pc support. hopefully i dont have nothing to worry about..      

Heya everyone - I am no stranger to forums but am new to this one.  I purchased this product on a reccomendation and could not be happier.  I have my personal PC protected as well as my wife's and mother in law's lap tops. I will soon be upgrading and would like to protect my new investment with this program as well.  I have a couple questions that have led me here but I am going to search a few old posts first to see if I can find the anwers myself!   Cheers!

Let me introduce myself. My given name is Adrianus, quite a mouthfull. So my friends shortend it to Aad. Beeing not so high (5' 6") they also invented it to Aadje (Dutch for Little Aad) And beeing a sailor for quite a time the following nickname was born: Aadje Piraatje And that's Dutch for Aad the Pirate.   As I told I was a sailor for about 45 years and have seen quite a lot of the world. After my retirement, now 10 years ago,I missed the sea dearly and what could I better do than buying a PC and follow all what was interesting for me and a lot of other old-sailors too as I discovered very soon. What I also found out was that there were not only "nice" people on the World Wide Net, but als "bad" guys who tried to steal information from my machine just to use it for their own benefit. Therefore I tried to protect my machine as good as possible I started, as so many with me, with a Norton product, gbut founding out that this program did sl

Hi! Just got on Webroot last night. I'm not very good with computer issues. I was able to download this on PC and on IPad. Question: Why does it say on the IPAD that there are no mobile devices protected, but that PC is protected? Doesn't this protect the IPad?  

Our U.S. offices will be closed in observance of the U.S. Thanksgiving holiday on Thursday, November 28th and Friday, November 29th.    During this time, our Community VIPs and Dublin Webrooters will be holding down the fort here on the Webroot Community.   If you need any Webroot support, please open up a support ticket as we'll still have 24/7 support during the entire weekend.   Thank you!  

  Hey Community members, because we love you so much, we decided to give you the inside scoop on our best deals of the year on our home and mobile products.   Tell your family! Tell your friends!     Webroot AntiVirus for PC Gamers on Newegg 50% off USAmazon Lightning Deal 11/27/2013 (ends soon!) US

On December 5th, we will be hosting a follow-up webinar on Webroot SecureAnywhere® Business Mobile Protection 1.1 release. This webinar is intended to give MSPs and channel partners more more context around the release, and why it’s such a big deal for Webroot.    Register here: http://bit.ly/1a50FBM

Funny and not and it's 40 minutes long and comments are Welcomed! Enjoy! ;)   Daniel  

Here are some solutions via my MVP channels.   Something happened with the download and you need to reset Resolution: http://blogs.technet.com/b/ouc1too/archive/2013/10/25/something-happened-in-the-install-of-windows-8-1-can-t-be-completed-and-now-you-re-annoyed.aspx Can't move your user folders Resolution Now blocked from the 8.1 http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_install/sorry-it-looks-like-this-pc-cant-run-windows-81/84310e8a-edd3-48d7-af31-0b09666b0c74

AUSTIN, TX and BROOMFIELD, CO - (Marketwired - Nov 26, 2013) - Spiceworks, the vertical network for IT, and Webroot, a leader in cloud-based security intelligence solutions, today announced the integration of Webroot SecureAnywhere® - Endpoint Protection with Spiceworks' IT management platform. The integration will enable IT professionals to receive real-time threat alerts, and view and manage endpoint security directly from Spiceworks. "Webroot offerings are used each day by IT professionals in Spiceworks to protect their networks, so we're excited to integrate their endpoint protection solution into the Spiceworks platform," said Jay Hallberg, co-founder and COO at Spiceworks. "The world's most innovative

I've searched thru this site and read old messages but haven't found the answer I need.  If I've missed it, please forgive the duplication.    My web consiole says I have six computers protected when I really only have three protected.  The other three are older machines that no longer exist, and were replaced.  I cannot find a way to remove them from the web console with removing ALL of my computers from the list of protected computers.    Admittedly I don't really understand the purpose of the web console as I should be able to do most things from my devices.  For instance, Webroot is telling me that settings are being managed by the web console so that any changes I make on the computer will be changed the next time there is a database communication.  What the heck?  I'm the administrator.  I didn't change anything in the web console.  Why is it the boss? :D  

Recent versions of WRSA.exe are creating performance problems on my workstation during the daily scan, Sluggish / jumpy mouse, slow page loads, etc. WRSA.exe is consuming 90+ % CPU. This has just started within the last month. I see there's mention of a fix in the release notes for 8.0.4.27 but I am running that version and still seeing the issue. Short of moving the scan schedule to off hours, is there anything I can do?    

I have the Mandiant/Interpol virus holding my computer for ransom.  I have run multiple Secure Anywhere scans and it has not been removed.  What do I need to do?  Please HELP!!   Scott

Awesome work, thanks so much for everything you do here Jeff!

Wanted to say I am new to the community and I seen this AD on my Att Web Mail and clicked on it because it was a hell of a deal considering my Mcafee was about to end in 40 something days so now I have this for a whole year and saved me money on top of that and next year I don't have to worry about renewing because it will do it for me.   Mcafee did this too with the Auto Renewal but also this program fixed a glitch with my Download Accelerator Plus Installation program because I noticed when after un-installing Mcafee and installing Webroot I was able to update my DAP program successfully.   I hope I notice some other fixes along the way and less crashes with windows with this program.   GOD BLESS and thank you for the discount WEBROOT 😉 recommendations by mouth will surely be coming from my mouth 🙂 as long as the test ride is as good as it's advertised 🙂

Double-Digit Revenue Growth, Expansion of Channel and OEM Partnerships, and New Security Intelligence Services Contribute to Company's Success   Webroot had some significant achievements last quarter, including continued revenue growth, the addition of several hundred new business customers, growth in the channel (especially with MSPs!), and several significant new OEM partnerships. In addition, we introduced two new security intelligence services - the Webroot Real-Time Anti-Phishing Service and the Webroot Mobile App Reputation Service.    Check out the full story here!  

(source: compurocketusa/BusinessGhana)   Internet crooks use personal information to guess your passwords or use them for password resets.    Many of the common security questions (mother's maiden name, where you were born, name of your high school mascott, etc.) are already on your social networks and are publicly available.   It is in your best interest to keep your personal information and loved one's (including relatives and pets) names off of the internet and off of public areas.   

Hi!  I'm glad to be here (thought you were only on Wilders), so it will take me a little while to get around.  Checking out what has been changed / updated / added to WSA since the first BETA (seems to be quite a lot - nice interface now).  I'm sure there will be a lot of questions later.  (Forum seems familiar though, hmm ....)

Had Webroot for a couple of years now and Babylon has slipped through and hijacked my search engines. When you run Webfoot it locates the malware says it has removed it but the malware remains. Any suggestions ?

If you don't know of Mavis Batey, you should. Her work cracking the Enigma machine's coded messages was crucial to the success of D-Day landings during WWII. Cracking one of the most complicated cipher devices ever created -- the Enigma machine -- may not have been what Britain's Mavis Batey envisioned when she studied the German romantic poets at University College London when World War II broke out. But when she dropped out of school to help with the war effort by becoming a nurse, her German-language skills caught the attention of her superiors, and soon she was asked to train for a more covert kind of duty. "So I thought, great," Batey recalled to The Daily Telegraph in an interview before her death this week at age 92. "This is going to be an interesting job, Mata Hari, seducing Prussian officers. But I don't think either my legs or my German were good enough because they sent me to the Government Code & Cipher School."  

Hi everyone, I'm a very happy webroot customer for many years. Glad to find this community forum!