Webroot Mobile

Sorry, I'm new at this.

Webroot is not performing the Scan according to automatic schedule I set. I have to go in manually and says at risk fix now!  Mobile is Samsung Galaxy SM-N9005 android. Was performing scheduled scans but not now.  I'd turned off auto sync to save battery but was not receiving gmail so turned it all on again. Recently loaded new app Power Doctor to speed up charging. Could this app affect Webroot auto scheduled scans? Most grateful for your help. 

It appears that thus app hasn't been updated for use with iPhone X. Unless I go in landscape mode, I can't get to the green with for setup.

I would like to create a shortcut to a particular website using SecureWeb on my Android home screen. I don't want to make that site the start page, just a shortcut. Using Chrome it can be accomplished in the menu (Add to Home Screen) but I don't see that option in SecureWeb. Any ideas?

Download webroot now can't get Tablet to quit  Vibrating every few minutes. Have shut down -restarted Driving me crazy

My daughter's LG phone sprang up with a Webroot message indicating -   Android.Trojan.Gen.Heur Google Play services com.google.android.gms   Webroot has determined that this app is a trojan.....   Really? How can we know if this is a false-positive or genuine? How to proceed?

Removed sim card from nexus 5 now webroot has locked this device at owners request. Push unlock the box comes up enter password but there is no keyboard on the screen it is connected to wifi

I made some settings on my phone , now the only screen I can get is for emergency calls only. I can't get to my phone settings or Webroot settings. The phone is useless now. It is an Android. HELP!!

 I used on my phone and it was doing fine. Then all of sudden when I turn it on the security anywhere button is off. Everytime I turn on my phone. I've never had it before. You think when put on it would stay on even when shut down my phone. Need help please!!

I purchased Webroot thru Geek Squad at Best Buy. Don't see optimizer in my Android app as I do on computer. Do I need Security Premier for this at $14.99 additional?

I've installed Webroot Internet security plus on my pc and also "complete" on my android phone. How do I access Password Manager on the phone?

I have been a Webroot customer for years.  A few days ago, I learned that I could protect my Android device.  As my license is good for three devices, I added my Galaxy S7 Edge to my protected devices.  As I was setting it up, it gave me several indications that my device was set up in an "unsafe" manner.  I stupidly followed all of the suggestions, including using a fingerprint for entry into the device.  I glossed over the next few steps.  I do recall something about a PIN, but I did not set a PIN.  I assume at one time I had set up a PIN on the phone and it used that (of COURSE, I don't remember that!!!)   This morning the device would no longer recognize my fingerprint.  It is now asking me for a PIN as it won't let my use the fingerprint method anymore.  I don't know the PIN.  I tried what I thought I might have set it to.  Now I have 3 attempts before I lose all my data (which of course, I don't think is back

Dear sir thank you for registration

Config: Android 7.1 SecureAnywhere 4.2.0.8078   When I pull down on the notification area I have an intermittent issue where the SecureAnywhere area is cropped, that is I only get the very top of "You are protected", basically from the "v" of the capital "Y". There is enough area as the rest of the bar is blank. This happens intermittengly.

Hola! Quiero crear una cuenta, pero no tengo el Keycode de SecureAnywhere Complete. ¿Cómo le puedo hacer, ya que la aplicación la descargue de Play Store.

Estoy con dificultad ya que mi codigo me indica que es invalido y no puedo proceder con la instalacion del antivirus

Hi, I'm trying out Webroot Android on our family phones.  I put it on an LG V20 and tried out the locate feature.  All worked as expected, phone responded & located, position reported.  However, this locked the phone with the "This phone has been locked by Webroot, enter Webroot password" (or similar) but does not put up the keyboard to enter the password!  This has rendered the phone inaccessible.  I have a request in to support, but thought I'd check here if this has been encountered / solved before.  Thanks.   ps--Webroot, I really don't want the phone locked so dramatically if I locate it.  The lock button is right there and I know how to use it.  What if I want to silently locate it or spy on my kids?  If a thief sees right away the phone and s/he are being tracked they're either going to toss it or turn it off. 

I am running Android 6.0 and recently downloaded webroot on my phone. I want to disable the lockscreen, but cannot figure how to do it. Any help. Thanks

I have submitted a Ticket for this, but I wanted the community to know, in case anyone had a similar issue. I will post the results of the ticket here when I receive them.   October 18, 2017 I believe I have found a compatibility issue regarding accessing the Menu and the Options therein: (General Settings, Change Password, Register, About, and Uninstall) using Webroot SecureAnywhere Mobile Premier with Android Nougat 7.1 with my new ZTE Blade Z Max - Z982 (Metro PCS). Whereas my older phone, a Huawei Vitria Y301A2, which uses Jelly Bean 4.1.2, has at the bottom right of the phone, the three lines, which is used to open the Menu on an active screen. But the ZTE Blade Z Max Z982, which uses Nougat 7.1, in it's lower right "dot", does not open the Menu on the active screen. Please Note, the Webroot SecureAnywhere Mobile Premier does *not* have the three dots within it's display, as does the "Mobile Complete."

I'm trying to change the 4-Digit pin on my telephone. I've just installed Webroot on my phone as part of my business that I have in the computer. It has a place to sign in, but not how to change my PIN

My wife and I both have secure anywhere complete on our phones. She got a Webroot page pop up/warning indicating that Webroot Security complete solution Agreement has changed and gives the option to click and agree. I did not get such a notice. Since this has not appeared on both phones I was just wanting confirm the page as a legitimate Webroot message/warning?

I do not want to enter the password every time I turn on my phone again how do I turn that off?

I can't seem to get rid of the black speech button that stays on top of my desktop up my smartphone aggravating

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