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About a year and a half ago I had a problem installing a new printer and ended up calling the support number that came with the printer.  The guy who was helping me on the phone was having a little trouble with the hardware that is in between the chair and the monitor and ended up taking control of my computer.  It turns out he said that I had some kind of virus that was not letting the printer install whether that was true or not I don’t know but he ended up putting Web Root on my machine and the company he worked for took over technical support and security and in doing that uninstalled the virus protection I had with another company.  So the printer is working I have paid for a years worth of technical support and Web Root is protecting my computer. I believe the support people have many clients just like me and Web Root is servicing them all but I don’t have an actual account with Web Root I am just one “node” in my tech supports account  All good….now a year and a half later my

 The fourth beta versions of macOS 12.4 Monterey, iOS 15.5, and iPadOS 15.5 are available to users participating in the beta testing programs for Apple system software. Additionally, new betas are available for Apple Studio Display, tvOS 15.5, and watchOS 8.6 as well.Any active user in the developer beta or public beta testing programs can get the latest beta builds on their eligible devices now.These are not expected to significant updates with any major new features, but it’s more likely the beta builds will fix bugs and include security patches for macOS, iOS, iPadOS, and the other Apple operating systems. 

So, we distribute webroot endpoint protection on our clients machines and on Friday managed to persuade a long-time client away from Sophos and onto Webroot. The business owner is a slightly older chap and by his own admission, "extremely paranoid about anything tracking data in his browser" - so he uninstalled the web shield extension of webroot. The irony here is that it is there to protect him from the very dangers he fears of browsing online.I admire his caution, but obviously would much rather he allowed the extension. Has anyone else experienced anything like this before and how did you get around it? Thanks

 The backlit keyboard on iPad Magic Keyboard typically lights up the moment you attach the Magic Keyboard to the iPad Pro or iPad Air. But sometimes that doesn’t happen, and sometimes the iPad Magic Keyboard backlighting does not work. Usually this is an easy fix however, so don’t freak out if you find the backlit key illumination is not working as expected with your iPad Magic Keyboard. >> Full Article <<

The leader board screwed up today at 5:06 PM PDTI was just a few points from 4th place, went and posted something to a few discussions. When I came back to the leader board, I had only 10 points. I should have just taken 4th place. It screwed up again. You can see how many posts I have today alone, was in 5th place this morning. Now only 10 points?  DOH! Something has gone wrong again  And now the system is telling me that this discussion topic is too short. Really?  

 Many Mac users who are either bilingual or learning another language may need to type the upside-down question mark. The inverted question mark punctuation is found in Spanish as well as some other languages, and so if you’re either typing in another language or just need access to that punctuation, you certainly aren’t alone in wondering how to type the inverted question mark in macOS. >> Full Article <<

 ¿ Need to type the inverted question mark from your iPhone or iPad? Whether you’re learning a foreign language, speak another language fluently, or simply need access to the ¿ punctuation character for any other reason, typing the inverted question mark symbol is very easy from iPhone or iPad. We’ll show you two ways to type ¿ on the iPhone and iPad, using the onscreen keyboard and also using a hardware keyboard. >> Full Article <<

I have a MS SurfaceBook 2 running Win10 Pro and have Webroot and Webroot WiFi Security.  Sometimes I am not able to connect to WiFi Security when connected to a hotel WiFi.  It seems to be just specific hotels.  Does anyone else have this problem?  Anyone have a solution?

How do I delete cookies when I turn off my pc.

Bitcoin miners like these located in Rockdale, Texas, could be in Forth Worth’s future.Photo: Mark Felix (Getty Images)By Kevin HurlerA new pilot program running out of City Hall makes Fort Worth the first city in the U.S. to actively mine Bitcoin. An official press release from the city posted Tuesday reads:Beginning today, the S9 Bitcoin mining machines will run 24/7 in the climate-controlled Information Technology Solutions Department Data Center located at Fort Worth City Hall, where they will be housed on a

I’ve just done this on my work phone and realised it’s a handy trick some might not know so I thought I'd post it!Have you ever downloaded or updated a collection of iOS apps all at the same time, then realised you really need to use one of those apps quickly?This is a cool feature to prioritise an app download but it only works if you have an iOS device with 3D touch technology. 3D Touch was a new technology released with the iPhone 6s and iPhone 6s Plus devices which senses how deeply users press the display, enhancing the Multi-Touch interface experience. Most of the latest iPhones will have it.The feature here is once you’ve started downloading all the updated apps from the App Store, you can quickly perform a 3D Touch gesture (firm press) on the app icon that you wish to prioritise downloading and from its’ Quick Actions you can choose ‘Prioritise Download’ :

 Taking screenshots with Android can be tricky and sometimes frustrating, especially if you're trying to capture a specific scene in motion, like in a video clip or game. And if you're not careful with your buttons, you might end up accidentally shutting your phone down or restarting it. << Full Article >>

 Smart Voting, an app run by supporters of jailed Putin critic Alexei Navalny, has returned to the App Store in Russia following its removal last September.Cupertino pulled the app after Russia made threats about prosecuting top Apple employees in the country. Google, which also removed the app after the Kemlin lashed out, allowed the app back into the Play Store soon after Russia’s election last year. ★★ Full Article ★★

 One of the most exciting features for iPhone and iPad with iOS 15 and iPadOS 15 is Live Text. Live Text is kind of like OCR (Optical Character Recognition) but for your images, and it allows you to grab text content from photos, whether it’s a screenshot, or a picture of a handwritten note. Apple understands that people store a lot of information in the form of image files on their phones. This includes photos of documents, notes, important files, screenshots, and whatnot. Live Text can detect text information from pictures as well as your camera’s preview. Furthermore, you can copy and paste this information wherever you want on your device, just like any regular text.The best part about Live Text is that it works like magic thanks to the deep neural network technological underpinnings, and you don’t need to go throug

 The Notes app on iPhone and iPad is super useful, allowing you to jot down information quickly for all sorts of purposes. There are various ways to create a new note in the Notes app on iOS and iPadOS, some of them are quite fast and might be new to you, so if you’re an avid Notes app user, take a look and see some handy ways to make new notes on iPhone or iPad. ★★ Full Article ★★

Hi all. I was at a client this week and a few users were seeing me access things really quickly on their Mac and they wanted to know how.I heavily rely on keyboard shortcuts and some are priceless and little known.I thought I'd post the link here to Apple’s support article which has a really great summary of them. Hopefully you’ll find something that helps. https://support.apple.com/en-gb/HT201236

 As organizations look to manage supplier risk, spiraling costs, and geopolitical tension in the post-pandemic world, the complex web of interdependencies upon which they rely is growing. This is most apparent in the airline industry. It was fascinating to hear United Airlines VP and CISO, Deneen DeFiore, explain how the mindset in cyber is shifting from data protection to resilience. Understanding these supplier dependencies is critical to managing risk effectively, to minimize the operational impact of cyber threats. << Full Article >>

 Do you want to add some songs that are locally stored on your Windows PC to your desktop iCloud Music Library? This could be music that you downloaded from the internet or just any other song you have that’s not available on Apple Music. You can get this done using iTunes. Apple Music boasts over 70 million songs in its catalog, but even then, you would occasionally run into instances where you’re unable to find a song that you recently listened to somewhere else. Whether it’s not available due to a region lock or any other reason, you’d either need to resort to other platforms for streaming it or purchase the song and download it to your comput

 Ever wanted to blur your background while on a FaceTime call? Maybe it’s a busy room or a messy kitchen behind you. Fortunately, you can use the same Portrait mode you use for your selfies, right on iPhone, iPad, and Mac. The Portrait mode on the front selfie camera of your iPhone and iPad works only because of Apple’s software magic, but we’re glad to see this feature make its way to FaceTime. With third-party video calling apps offering virtual backgrounds to hide your room, Apple had to do something similar with FaceTime. Sure, blurring the background doesn’t completely mask your surroundings, but at least it takes away the focus from the objects nearby. This capability exists in iOS 15, iPadOS 15, and macOS Monterey or later, so if you want to try this out on your ne

By Glenn Fleishman, Senior Contributor, Macworld Mar 28, 2022 4:00 am PDT You can re-apply the same tool that caused the problem in the first place to put time-traveling images and videos back when they belong. While Photos for macOS has improved considerably since its introduction several years ago, it still has some “third rail” features that you need to be careful about touching because they could be painful to fix. The worst of these is Image > Adjust Date and Time.