What's New

Carbonite Safe® Server Backup – v6.8 New Carbonite Safe® server backup enhancements to save you time and storage space for your incremental backups. We are excited to introduce our latest update with enhanced Forever Incremental backup.  New featuresEnhanced Forever Incremental Backup TypeTo help your business be even more resilient to data loss, this new addition enables users to incrementally forever back up their data without impacting performance, it means you can run more frequent incremental backups and enjoy improved recoverability while saving on the storage space. Improved performanceIn addition, we optimized backup times, and your incremental backups will now run 2X faster than previous versions. 

 We’re very pleased to announce the release of the Webroot Mobile Security V7.0 Android App in the Playstore. You can download the updated application is available in the Playstore.  New FeaturesWhat’s new – The completely redesigned application has new user experie

 The DNS Protection agent runs as a service on each installed system and is designed to intercept and manage DNS requests. Prior to this release, in order to install the DNS Protection agent, it was required to first install Webroot Endpoint Protection, and then to configure it to install the DNS Protection agent. With the 4.0 release, once the MSI is provided in the Webroot Management Console, customers will be able to install directly on the systems of their choice. This is a profound change as it opens up sales to any customer regardless of their chosen security stack. Release Agent 4.0:

 What is being released?Autopilot campaigns March Training - Autopilot Baseline: Websites and Software - Don't Fall For It March Phishing - Autopilot Baseline: Chase Fraud Alert 50 new courses from Skillsoft in German, Spanish, Polish, Dutch and Portuguese

  Webroot, award-winning anti-virus protection has now partnered with Allstate Identity Protection. With cyber threats evolving, a comprehensive consumer solution is more crucial than ever. That’s why we’re offering Allstate Identity Protection add-on to our customers who have an existing Webroot Subscription. Cybercrime is evolving, your protection should tooThe consumer anti-virus market is moving away from single use protection. Consumers want protection that covers their devices, identity, privacy – and they want to purchase it from just one company vs. buying multiple products from multiple companies. Consumers cannot keep up with evolving cyber threats, so they need an expert and trusted par

With this release, Webroot® Security Awareness Training now supports the SCORM (sharable content object reference model) standard natively. This new implementation improves our learning management system (LMS) profile, opens up opportunities for much larger content partnerships, and provides the groundwork for various LMS-related features such as content upload and learning paths. Also, as part of this release we greatly improved Training Portal error handling. What is being released?Training portal error display on common errors

What’s New Webroot + Carbonite October  Version 2.1.22255.1 provides: Security fixes for two low severity items Server hosting Google fonts to prevent GDPR issues when using Google Analytics Technical changes to better segment workloads 

Build Version 9.5.2Key items in this release:Addressed issue that led to false positive for Apple’s Malware Removal Tool (MRT) Fixed an issue where OS version was not updating correctly New CLI command to accept restore file from quarantine New CLI command to initiate full scan 

Social Engineering Webinar II: MSP Best Practices to Stop Social EngineeringJoin Alan D. Crowetz, CEO, InfoStream, Inc. (MSP and OpenText customer) and Sam Kumarsamy, OpenText for a free live chat on 8/18 at 2 PM EST as they discuss and share:• Experiences with the latest social engineering tactics• Industry best practices to stop social engineering tactics

Partner/MSP webinar complete on June 21Advanced Email Encryption purpose built for MSPs provide:Default and customizable email DLP filters included at no additional cost On demand and automatic encryption for sender and recipient

  Marketing for Webroot MDR kicked off this week in AMER with an MDR webinar to drive awareness and adoption of MDR (250 MSPs registered and 112 attended). You can check out our MDR messaging and tactics. Fastest time from detection to response in the industry: 9 mins Seamless integration between Webroot endpoint agent powered by BrightCloud Threat Intelligence and Blackpoint agent for quicker event investigation Responds to threats by combining network visualization, insider threat monitoring, traffic analysis and endpoint security One stop shop for cyber resilience solutions that includes MDR Po

Hello Community! Another month, another edition of What’s New around Carbonite + Webroot. May featured a few bug fixes and updates to our newly released management console, phishing templates to address the latest Brexit-inspired scams, and a DNS update we think users will be quite pleased with.So dig in and, as always, let us know if you have any questions or comments.Release Notification – Webroot® Business Endpoint Protection v6.03What is being released?The Webroot management console v6.03 release incorporates multiple hotfixes for admin, entities, and alert sections within the console.Release details:Global Alert failures Entities > Double render of the entities list when clicking "entities" link Entities> Search Entities

  Brand new Webroot Endpoint integration with N-ABLE RMM. This integration allows customers to install and monitor Webroot endpoint protection with RMM using custom services. This new integration currently is available for PCs with Windows OS.   New FeaturesAuto install Webroot Endpoint Protection via RMM custom services Monitoring endpoints using Webroot Endpoint Protection via RMM custom services

 Web Threat Shield What is being released?Web Threat Shield extensions to Firefox, Edge, Chrome 2.0.22053.1 to provide:Improved information and new OpenText branding on extension settings page (see screenshot below) Enhanced telemetry Dynamic Real-Time Anti-Phishing for standalone mode

Webroot® Security Awareness Training What’s being released?New Learner Portal experience. There’s a new design for the training campaign landing page. This streamlines administration of phishing simulations and provides the learner with an improved responsive experience in preparation for the upcoming multi-course training campaigns release.New recommended category for email phishing templates. A curated selection of email templates is presen

New Year, new progress at Carbonite + Webroot. We kicked off this year with a major security awareness training release, an expansion of SafeSearch for our DNS protection and an update to the Webroot management console. Read on for full details…Webroot® Security Awareness TrainingWebroot Security Awareness Training starts 2022 with our biggest release to date, featuring new releases across all of training course publishers, in all languages, and a strong set of phishing simulation assets to support the upcoming international Data Privacy Week initiative from the National Cybersecurity Alliance.

Carbonite DTRS UpdatesThis release is meant to improve user experience and expand the reach of customers using DTRS. Here is the list of the externally focused changes: Rewrite DTRS code into dotnet core Eliminate the need to stand up a SQL server to run this product. Remove the need to run this product on a separate machine from where Availability or Migrate are running

Introducing Webroot® Security for ChromebookChromebook devices are perfect for students, families or anyone looking for ease of use. And their built-in security features are better than none at all. But they still benefit from added protection. That's why we've introduced Webroot® Security for Chromebook™ devices to proactively and continuously protect from a variety of targeted threats, filling in existing security gaps.Features include:

 What is being released?We’re very pleased to announce the release of Universal Reporter v1.3, which brings in our most complete set of reports to date.  New Features & EnhancementsWith the release of version 1.3.21259.1, we are bringing the following new features and enhancements. What’s new - Users will be able to see what’s new including any new product as well as template releases within the online manual Brand new templates - Endpoint: Fully Extended Data with Shields, Modules, Blocked URLs & Threat Details Endpoint: Fully 

Webroot Security Awareness TrainingImprovements to managing Security Awareness Training from the Webroot ConsoleSee, edit, and launch draft campaigns created by other admins. This enables workflows where one admin sets up draft campaigns and another reviews/approves before launching them.Set up campaigns to auto-enroll users that are added to a distribution list. This provides another way for admins to add users to existing campaigns that have already launched. Set up the campaign to target a distribution list and enable auto-enroll. Any users you add to the distribution list even after the campaign launched will immediately get the training.

The pace of releases remained high in June, with changes to the consumer mobile product, updates to the Mac agent for businesses and consumers, as well as more training content in Webroot® Security Awareness Training. Updates to consumer mobile protection subscriptionsWhat is being released?Webroot® iOS Mobile Security and Webroot® Android Mobile Security applications will now apply subscription enforcement and bug fixes. This release is a strategic slow roll-out for iOS (standard automatic) and a manual slow roll-out for Android (developer controlled and mimicking iOS). Production will reach the scheduled 100% in seven days for both applications.What does this mean for customers?Existing users will need to re-log in. Trial users will only have use of

Release Notification – New Webroot Management ConsoleWe’re pleased to announce the new Webroot Management Console was released on Tuesday, April 27.Our team of UX designers, software & quality Assurance engineers worked tirelessly with our partners and customers over the past two and half years. They have gone deep to understand what was needed, what wasn’t and how people develop muscle memory in their day-to-day operations. This effort has delivered a purpose-built new aesthetic and minimalist design with a new color scheme and styling for easy access to the right tools at the right time.What is being released?The release of the new Webroot Management Conso

Webroot® Security Awareness TrainingTaxes, taxes, taxes…Tax season consistently spawns high phishing activity, so we focused this release on the popular tax scams in the US, UK and Canada. In addition to tax-themed phishing templates, we released lure pages for related government agencies and tools, although none pertaining directly to IRS content as they are on our prohibited list.What is being released?14 email phishing templates focused on tax season scams Three lure pages for government tax agencies and Intuit software Minor course updatesGDPR course optionsThis release is focused on system-generated messages for faked email delivery issues and a new course on macro-based attacks. Also, unpublished the course “Data Prot

Webroot awarded honors by PCMag, CRN in JanuaryTwo of the web’s most respected publications recognized Webroot for its innovation to start the new year. PCMag named Webroot the winner of the best security suite for the home, calling it “a brand that PCMag readers truly rally around, year after year.” On the business side, CRN listed Webroot among its "25 Hottest Edge Security Companies" for innovations in network protection and user security training. Webroot

Webroot® Security Awareness Training Release In addition to new training courses and phishing templates, this release introduces a redesigned campaign summary report, providing per-user and aggregate statuses for campaigns in progress or completed. It also adds user management to the Webroot console, making it easier for admins to manage training across clients without having to navigating to another console. What’s being released?Redesigned campaign report. The new report boasts a more intuitive summary of aggregate results. It also includes more per-user detail, including why emails were not delivered. This report replaces the campaign summary user interface and PDF in the Webroot console and the PDF in the Webroot Security Awareness Training consol