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Monthly Updates for our Products

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45 Topics
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in What's New
What’s New at Carbonite + Webroot August 2022Updates

Build Version 9.5.2 Key items in this release: Addressed issue that led to false positive for Apple’s Malware Removal Tool (MRT) Fixed an issue where OS version was not updating correctly New CLI command to accept restore file from quarantine New CLI command to initiate full scan Build Version 2.0.1 Key items in this release: Updated signing to conform to Microsoft signing requirements Remove support for legacy IE extension The extension for Edge is still supported Incorporate Real-Time Anti-Phishing into wrUrl.dll The previous standalone RTAP DLL, wrPhreshPhish.dll, is removed from the system after reboot. Business only in 2.0.1.23: Fix for issue obtaining console whitelist Starting this month, new Autopilot campaigns are released automatically in accordance with the schedule. See details below and in-app. Also this month, we have made technical updates to our Webroot course library, and we are releasing assets for phishing simulations adapted from recent return-to-office attacks incl

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russell.harris
Popular Voice
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in What's New
What's New at Carbonite + Webroot: July 2022UPDATES

Social Engineering Webinar II: MSP Best Practices to Stop Social Engineering Join Alan D. Crowetz , CEO, InfoStream, Inc. (MSP and OpenText customer) and Sam Kumarsamy, OpenText for a free live chat on 8/18 at 2 PM EST as they discuss and share: • Experiences with the latest social engineering tactics • Industry best practices to stop social engineering tactics • Why Infostream picked Webroot endpoint protection • OpenText’s cyber resilience solutions purpose built for MSPs and SMBs Register for the Social Engineering Webinar Webroot MDR Case Study: Why do MSPs choose Webroot MDR to protect SMBs? You don’t want to miss what Mark Dryer, President of MDL Technology , has to say in this latest case study. WSAT Autopilot, the turnkey security awareness program Polish training library (28 courses) Culture - Whole > Sum course from NINJIO PII TMI course from Webroot Email and Lure page phishing templates from recent seasonal attacks Read the FAQ for more info Now available with the latest re

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TylerM
Administrator
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in What's New
What's New at Carbonite + Webroot: June 2022UPDATES

Partner/MSP webinar complete on June 21 Advanced Email Encryption purpose built for MSPs provide: Default and customizable email DLP filters included at no additional cost On demand and automatic encryption for sender and recipient Multiple secure delivery options to fit your SMBs encryption needs Empower external collaboration via Secure Compose portal Graphical reporting for compliance, delivery methods and more Training course: Phishing – gone catphishing from NINJIO ( preview ) 12 phishing email and lure page templates from brands including LinkedIn, Netflix, Instagram and WhatsApp Consumer Agent version 9.0.32.58 provides: Microsoft compliance requirements for antimalware vendors Hardened malware cleanup to prevent interference with 3rd party applications Additional logging to troubleshoot field issues Corrected identification of Windows 11 systems Limit LSP chain actions to Windows 7 to address field issue The release of Console version 6.5.3 contains the following new and update

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New Voice
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in What's New
What's New at Carbonite + Webroot: May 2022Updates

Marketing for Webroot MDR kicked off this week in AMER with an MDR webinar to drive awareness and adoption of MDR (250 MSPs registered and 112 attended). You can check out our MDR messaging and tactics. Fastest time from detection to response in the industry: 9 mins Seamless integration between Webroot endpoint agent powered by BrightCloud Threat Intelligence and Blackpoint agent for quicker event investigation Responds to threats by combining network visualization, insider threat monitoring, traffic analysis and endpoint security One stop shop for cyber resilience solutions that includes MDR Potential to obtain insurance at lower costs with cyber resilience solution Carbonite Mobile app is an easy way to access the files, photos and documents that you’ve backed up with Carbonite Safe® on your desktop or laptop. Easily share your backed up photos and documents Access the files you have on your desktop Preview what you’ve backed up to make finding things easy Select favorites to easily

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russell.harris
Popular Voice
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freydrewRetired Webrooter
published in What's New
What’s New at Webroot and Carbonite: May 2021

Hello Community! Another month, another edition of What’s New around Carbonite + Webroot. May featured a few bug fixes and updates to our newly released management console, phishing templates to address the latest Brexit-inspired scams, and a DNS update we think users will be quite pleased with. So dig in and, as always, let us know if you have any questions or comments. Release Notification – Webroot® Business Endpoint Protection v6.03 What is being released? The Webroot management console v6.03 release incorporates multiple hotfixes for admin, entities, and alert sections within the console. Release details: Global Alert failures Entities > Double render of the entities list when clicking "entities" link Entities> Search Entities issue when using Tree Panel Admins> save permissions> user cannot save permissions when last name field have one character only Admins > Latin Character defect Sites > Remove exceeded device limit warning for customers on utility based billing Migration Tool

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russell.harris
Popular Voice
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in What's New
What's New at Carbonite + Webroot: April 2022UPDATES

Brand new Webroot Endpoint integration with N-ABLE RMM. This integration allows customers to install and monitor Webroot endpoint protection with RMM using custom services. This new integration currently is available for PCs with Windows OS. New Features Auto install Webroot Endpoint Protection via RMM custom services Monitoring endpoints using Webroot Endpoint Protection via RMM custom services On-demand Webroot scan using RMM scheduled task On-demand Webroot virus definition polling using RMM scheduled task Genesis 1.3.0.126 Business Endpoint agent This version provides: Improved manageability. Genesis components will shutdown when WSA is shutdown (requires WSA-14 or higher) Standalone module support. New modules can be released completely independently of the Genesis core. Support extended to Windows Server OS versions (Windows Server 2012, 2016 and 2019) Improved uninstall and update for better reliability The release contains the following new and updated functionality. All 3 feat

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Fresh Face
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in What's New
What's New at Carbonite + Webroot: March, 2022Updates

Web Threat Shield What is being released? Web Threat Shield extensions to Firefox, Edge, Chrome 2.0.22053.1 to provide: Improved information and new OpenText branding on extension settings page (see screenshot below) Enhanced telemetry Dynamic Real-Time Anti-Phishing for standalone mode New logo looking fresh Webroot Security Awareness Training March brings a veritable bevvy of valuable content to WSAT, including courses from Webroot, Awaretrain (all languages) and NINJIO as well as phishing assets for recent transaction fraud scams for Visa, Amex, Venmo, and ANZ Bank. What is being released? Multi-course campaigns. Building on the previous Training Portal release, the new multi-campaign feature enables training administrators to easily send of up to 10 training courses in a single training campaign. As part of the new feature, the Campaign Summary Report format has been improved to reflect the multi-course campaign completion event, and more improvements are on the way. BEC - You Neve

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Ssherjj
Moderator
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in What's New
What's New at Carbonite + Webroot: February, 2022Updates

Webroot® Security Awareness Training What’s being released? New Learner Portal experience. There’s a new design for the training campaign landing page. This streamlines administration of phishing simulations and provides the learner with an improved responsive experience in preparation for the upcoming multi-course training campaigns release. New recommended category for email phishing templates. A curated selection of email templates is presented by default in the new Recommended category during the configuration of phishing simulation campaigns. As part of this improvement, the category UX has been improved. Carbonite® Recover What’s being released? Subscription admin does not get the restart option Fix recover installer to allow for major upgrades Updated the worker connection logic Improved cloud provider repository per subscription Remove MongoDb from recover code Removing server fails with error concerning missing key Remote Console view for Servers no longer functions in recover

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MajorHavoc
Bronze VIP
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in What's New
What’s new at Carbonite + Webroot: January, 2022Product Update

New Year, new progress at Carbonite + Webroot. We kicked off this year with a major security awareness training release, an expansion of SafeSearch for our DNS protection and an update to the Webroot management console. Read on for full details… Webroot® Security Awareness Training Webroot Security Awareness Training starts 2022 with our biggest release to date, featuring new releases across all of training course publishers, in all languages, and a strong set of phishing simulation assets to support the upcoming international Data Privacy Week initiative from the National Cybersecurity Alliance. What is being released? Data Privacy course from Webroot ( preview ) QR Phishing course from NINJIO ( preview ) Multifactor Authentication course from Awaretrain ( German preview ) 20 Updated courses from SAP Litmos Nine email phishing templates from recent Microsoft and Lifelock attacks Three lure pages from recent Microsoft and DocuSign attacks And one new Webroot-branded Training Invite tem

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TylerM
Administrator
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in What's New
What’s new at Carbonite + Webroot: November 2021Product Update

Carbonite DTRS Updates This release is meant to improve user experience and expand the reach of customers using DTRS. Here is the list of the externally focused changes: Rewrite DTRS code into dotnet core Eliminate the need to stand up a SQL server to run this product. Remove the need to run this product on a separate machine from where Availability or Migrate are running Webroot ® Security Awareness Training Webroot Security Awareness Training now offers training courses in Portuguese. This release completes our multi language support for the fiscal year. Look for new courses to be added regularly across English, French, Dutch, Spanish, German, and Portuguese. What is being released? A total of 22 new courses covering core security and compliance topics including: Cloud – Best Practices Computing Devices – Best Practices at Home and Office Cybersecurity – Overview GDPR – Overview Information Security – Data Destruction Mobile Device Security Mobile Devices – App Safety Passwords – Bes

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TylerM
Administrator
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in What's New
What’s new at Carbonite + Webroot: October 2021Product Update

Introducing Webroot® Security for Chromebook Chromebook devices are perfect for students, families or anyone looking for ease of use. And their built-in security features are better than none at all. But they still benefit from added protection. That's why we've introduced Webroot® Security for Chromebook™ devices to proactively and continuously protect from a variety of targeted threats, filling in existing security gaps. Features include: Enhanced Antivirus Protection – Always-on, automatic scans of your device and files for viruses and malware. On-Demand Scans – Use the secure Webroot browser to run additional scans with the click of a button. Identity Protection – Blocks malicious websites that try to steal personal info or harm devices. Secure Web Browsing – Identifies and blocks unsafe websites while using the Webroot browser or Google Chrome™. Web Threat Shield – Warns about high-risk websites and automatically blocks them from installing anything dangerous. Download this extens

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A
New Voice
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in What's New
What's New at Webroot and Carbonite: September 2021News

What is being released? We’re very pleased to announce the release of Universal Reporter v1.3, which brings in our most complete set of reports to date. New Features & Enhancements With the release of version 1.3.21259.1, we are bringing the following new features and enhancements. What’s new - Users will be able to see what’s new including any new product as well as template releases within the online manual Brand new templates - Endpoint: Fully Extended Data with Shields, Modules, Blocked URLs & Threat Details Endpoint: Fully Extended Data with Shields, Modules, Blocked URLs & Threat Details - Dark Theme Endpoint: Fully Extended Data with Shields, Modules, Blocked URLs & Threat Details - Silver Theme The new Fully Extended templates now provide a detailed breakdown of each threat encountered. All Extended templates now include the Script Shield Status The Combined and all Endpoint templates now include Web Threat Shield threats New Timeline Charts – To help visualize when threats occ

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TylerM
Administrator
TylerM
Administrator
TylerMSr. Security Analyst & Community Manager
published in What's New
What's New at Webroot and Carbonite: August 2021News

Webroot Security Awareness Training Improvements to managing Security Awareness Training from the Webroot Console See, edit, and launch draft campaigns created by other admins. This enables workflows where one admin sets up draft campaigns and another reviews/approves before launching them. Set up campaigns to auto-enroll users that are added to a distribution list. This provides another way for admins to add users to existing campaigns that have already launched. Set up the campaign to target a distribution list and enable auto-enroll. Any users you add to the distribution list even after the campaign launched will immediately get the training. Receive an automated email with reporting at the end of campaign. This removes the need for admins to sign into the console to download reports for campaigns that have concluded. For campaigns targeting multiple sites the email includes a link to download the collection of PDFs for all the sites that were included. 11 New and updated Lure Pages

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TylerM
Administrator
F
freydrewRetired Webrooter
published in What's New
What’s new at Webroot and Carbonite: June 2021

The pace of releases remained high in June, with changes to the consumer mobile product, updates to the Mac agent for businesses and consumers, as well as more training content in Webroot® Security Awareness Training. Updates to consumer mobile protection subscriptions What is being released? Webroot® iOS Mobile Security and Webroot® Android Mobile Security applications will now apply subscription enforcement and bug fixes. This release is a strategic slow roll-out for iOS (standard automatic) and a manual slow roll-out for Android (developer controlled and mimicking iOS). Production will reach the scheduled 100% in seven days for both applications. What does this mean for customers? Existing users will need to re-log in. Trial users will only have use of the product for one 15-day period per device. Support teams are standing by for customers who need assistance logging in again. Webroot Mac Agent v9.3 What is being released? A new version of the Webroot Mac Agent was released to cons

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freydrewRetired Webrooter
published in What's New
What’s New at Webroot and Carbonite: April 2021

Release Notification – New Webroot Management Console We’re pleased to announce the new Webroot Management Console was released on Tuesday, April 27. Our team of UX designers, software & quality Assurance engineers worked tirelessly with our partners and customers over the past two and half years. They have gone deep to understand what was needed, what wasn’t and how people develop muscle memory in their day-to-day operations. This effort has delivered a purpose-built new aesthetic and minimalist design with a new color scheme and styling for easy access to the right tools at the right time. What is being released? The release of the new Webroot Management Console incorporates a vast number of updates and improvements including: A new Micro Front End Architecture with each page broken into its own project A Significant number of User Experience enhancements: Improved overview of system status Actionable remediation workflows Site-to-site navigation Deleting deactivated sites Unsaved ch

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freydrewRetired Webrooter
published in What's New
What’s New at Webroot and Carbonite: March 2021

Webroot® Security Awareness Training Taxes, taxes, taxes… Tax season consistently spawns high phishing activity, so we focused this release on the popular tax scams in the US, UK and Canada. In addition to tax-themed phishing templates, we released lure pages for related government agencies and tools, although none pertaining directly to IRS content as they are on our prohibited list. What is being released? 14 email phishing templates focused on tax season scams Three lure pages for government tax agencies and Intuit software Minor course updates GDPR course options This release is focused on system-generated messages for faked email delivery issues and a new course on macro-based attacks. Also, unpublished the course “Data Protection Act 2017 (UK)”; content is superseded by the more recent GDPR course options. What is being released? Six email phishing templates covering a range of fake delivery alerts A multi-provider (ESP) lure page New course on macro-based attacks “Dangerous Comm

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freydrewRetired Webrooter
published in What's New
What's New at Webroot: January 2021

Webroot awarded honors by PCMag, CRN in January Two of the web’s most respected publications recognized Webroot for its innovation to start the new year. PCMag named Webroot the winner of the best security suite for the home, calling it “a brand that PCMag readers truly rally around, year after year.” On the business side, CRN listed Webroot among its "25 Hottest Edge Security Companies" for innovations in network protection and user security training. Webroot ® Security Awareness Training Release Notification This month’s release brings new additions to the content library for both training courses and phishing email templates. Alongside the latest course from NINJIO, the WSAT team is proud to introduce our latest home-grown course, titled Common Phishing Attacks: Don’t Get Reeled In. The new Webroot course delivers a concise description of a broad range of modern phishing attacks. In the course, learners get a look behind the scenes to better understand what makes these attacks effec

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yeoldfart
Popular Voice
F
freydrewRetired Webrooter
published in What's New
What's New at Webroot: December 2020

Webroot® Security Awareness Training Release In addition to new training courses and phishing templates, this release introduces a redesigned campaign summary report, providing per-user and aggregate statuses for campaigns in progress or completed. It also adds user management to the Webroot console, making it easier for admins to manage training across clients without having to navigating to another console. What’s being released? Redesigned campaign report. The new report boasts a more intuitive summary of aggregate results. It also includes more per-user detail, including why emails were not delivered. This report replaces the campaign summary user interface and PDF in the Webroot console and the PDF in the Webroot Security Awareness Training console. User management. Admins can now view, add and remove target users from the Webroot console. The workflow for adding users provides options to manually enter users, upload a file or set up Azure Active Directory integration. Out-of-the-

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MajorHavoc
Bronze VIP
F
freydrewRetired Webrooter
published in What's New
What's new at Webroot: October 2020

From product releases to updates and news, there’s always a lot going on at Webroot. Here’s your monthly rundown of what you may have missed and happenings from around the company. Webroot® Security Awareness Training We’ve recently increased our library of valuable lure pages with two new branded items: a COVID-related lure and a collaboration tool lure. Plus, new courses from NINJIO and SAP Litmos. Also new email templates added to the catalog and maintenance updates to Irish phishing templates. New courses from NINJIO included in this release: Man-in-the-middle (MITM) - GPS Distress ( preview ) Passphrase security - Passphrase for days ( preview ) BEC - A Compromising Crash ( preview ) 401k Scams - 401 Chaos Smishing - Death Smish Website Spoofing - House of Fraud New courses from SAP Litmos in the responsive Rise format, a new course delivery format in our catalog: Cybersecurity Risks and Social Media ( preview ) Privacy and Online Behavior: How to Protect Yourself Security and Pri

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AsadP
New Voice
F
freydrewRetired Webrooter
published in What's New
What's New at Webroot: November 2020

Webroot® Security Awareness Training Updates and Accolades New user training survey data Webroot recently asked nearly 4,000 current and former MSP customers – regardless of whether they use (or used to use) Webroot Security Awareness Training – about their experience providing cybersecurity training to their customers. While data collection is ongoing, here are a few highlights so far: Forty-five percent of MSPs provide some security training for their clients Over half (51%) report more suspicious emails being reported More than a third (34%) have experienced lower click rates on phishing simulations Stay tuned for complete survey results to be published soon. Latest Webroot Security Awareness Training release notes The latest release of Webroot Security Awareness Training includes new courses and 29 new phishing templates supporting holiday-related themes and the Canadian region. Topics covered in new courses include: Email Attachments Spear phishing Smishing BEC Webroot Security Aw

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