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HP laptop is 2 yrs old.  It would not shutdown and I had to unplug power supply.  When restarting the laptop it took over a half hr. to start up.  This problem has happened several times.  Consequently it is running extremely slow.  Prior to this happening the laptop was running ok.  Something is messed up.  The Webroot anywhere software doesn’t find anything wrong, nor does Gary software program.  Any Ideas  as to what deeds to be done to restore it to running fast. 

So I purchased Webroot Wifi Security & their anti-virus software last week. Prior to purchase there were many reviews about the kill switch “killing” the internet connection every few moments. Mine does the same. is Webroot aware of this issue & what/why would help it. (Turning it off means that feature is useless). But when you have to constantly re-connect? That kinda makes the feature useless too. Please advise.

Whenever I open Chrome after a Shutdown, this message “Restore Pages Chrome Did Not Shut Down Correctly” pops up. If I click on “Restore Pages”, nothing happens. Why does this happen and does anyone have any solution? Any help will be appreciated.

I’m trying to remove webroot from some old PCs and put them on my new computers, yet I can’t remove them,Can anyone help?

Will WiFi Security operate with Windows 10?

 Some Mac users feel macOS Big Sur is slower, lagging, or has worse performance on their Macs compared to prior versions of macOS system software. If you have noticed a performance degradation since updating to or installing macOS Big Sur, there may be good reason for that slowness, or it may be due to a variety of other factors. Don’t fret, as there very well could be a simple solution. We’ll walk through some possible reasons as to why macOS Big Sur feels slow on a Mac, as well as covering some advice and general tips and tricks to speed things back up again.

How can I fix it so that the website safety ratings show again in Chrome?

I need to find out which card is set up for auto renewal.  I don’t see that information anywhere on my account.  I have clicked on everything I can think of, and I don’t see card information anywhere.

JUST wanted to let everyone know that you can get the WEBROOT app 2 ways.1st right from WEBROOT itself or from Best Buy. I have both,because 1 is for my phone & the other is for my Desktop.With the Best Buy WEBROOT you get 24 7 human tech help for a tune-up of your computer, the other you get tech help directly from WEBROOT, But they don't take over access to find a problem or tune-up. So I thought I would put that out there for you. 

How do I transfer my VPN from old computer to my new one?

When trying to connect to WiFi Security from my Android cell phone I get a message too many sessions open, log out of one of your devices.  I am logged out of my other 2 devices and still can’t connect and get the same message. Appreciate any help given.

I had the green check marks on the left side of the website links. The Webroot extension is active and I think I’m still protected. What happened to the check marks? I noticed this after the last Windows 10 update? 

While webroot was scanning my laptop it stalled at 11% for a few seconds, scanning for rookits, then jumped to 71%.  Do I have malware on my laptop(rookits)?

DetailsOpenText™ has been following the SolarWinds Sunburst attack campaign closely since it was disclosed on December 13, 2020.To help reduce the risk to our customers, we continue to proactively review our systems to assess any potential impact of the issues described in the SolarWinds Security Advisory.As part of Webroot® BrightCloud® Threat Intelligence, we were able to ensure the reported indicators of compromise (IOCs) including URLs, IP addresses, and file hashes were marked as threats in our databases within 24 hours of being shared with the broader security community. This means our network of BrightCloud Threat Intelligence partners, our Webroot MSP partners and our Webroot end users are protected against these known malicious IOCs. Webroot Secure Anywhere is positioned to quarantine known malicious file hashes for removal.On December 1

I have Windows 10 Home and use Firefox (version 84.0.2) along with the latest Webroot (version 9.0.29.62).  Though Firefox recently updated, Webroot Threat Shield was still working until yesterday when I noticed I was not getting the green check marks and other visual safety indicators when I did a search on Firefox.  No icons appear at all next to the individual search results.I had this same problem back in late November 2020 (only at that time I just saw spinning circles).  My Firefox had recently updated to version 83 before this happened.  I wrote about the issue here and was given a link to latest version of Webroot which instantly solved the problem, but believe I have the latest version of Webroot SecureAnywhere now so I’m not sure what the issue could be.Checked extensions in Firefox and Webroot Threat Shield is listed there as “Enabled.”  Anyone know what could be happening so I can fix this? Thanks!

 We are so proud to be named as one of CRN’s 25 Hottest Edge Security Companies! CRN recently named Webroot one of the hottest companies around. Find out how Webroot is securing the edge of tomorrow  

I get automatic 000000000 messages on my computer, in several locations. Is it a microsoft problem? Why doesn’t webroot pick it up after scfanning?

With an expired webroot subscription,will it still prevent me from going to a site that is unsafe or blacklisted?

After clicking on webroot icon on my desktop there is a help option. it goes directly to geek squad. The problem , they cant verify me thru any phone number I could possibly have.  Very frustrating. what am i doing wrong?

The category Alcohol and Tobacco is restricted.Your organization's internet usage policy restricts access to this website at this time.Please contact your network administrator if you have any questions.Submit a request to review category hereHow do I fix this in Secureanywhere? Or change category in Secureanywhere? 

I recently got this notification about my Webroot, it shows that its this:Red webrootIt was also having a grey icon with a exclamation mark.What should I do to get it back to normaly green?It was expired for a month already bbut now it turned green.