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my pc. dell xps 8930 special edition with some upgrades.i9-9900kf,  64gb ram,  512gb samsung 970 pro nvme,  samsung 860 evo 4tb & 2tb, nvidia 2080 super.  im using webroot antivirus.  im running fully updated windows 10 20h2.  i have used webroot for years without incident.  however it is suddenly dragging my pc to a crawl.   i have performed multiple troubleshooting steps including several clean installs. everything works fine until webroot is installed.   soon as i uninstall webroot my pc is back to normal.   i have installed a trial version of eset and experimented with several others including panda, norton and mcafee just to see if i could get the same results from those.  i cannot.  my pc runs fine with other av programs.  as soon as i re install webroot, the slowdowns resume and bootup is atrocious.  menus and browsers take forever to open.ive tried new updated drivers and older drivers for everything including chipset, graphics and othe

  Welcome to the Webroot Community,I have this same problem plus !!Please download from the Google Play Store the SecureWeb Browser See if this works for your Samsung Tablet. If it does not then you can Submit a Support Ticket FREE of charge and the Support Team will get this working for you. I have this same problem, but when l try to submit a support ticket the page just sits there and won’t submit my ticket request...HELP !!

Can someone please help me, l am trying to download and install the new internet mobil security l just bought. It is fighting me . First l can’t submit a ticket for help because both my i phone 11 and  Samssung Tablet A7 won’t let me . I can’t get to the Webroot .com page to even get to find help. On my computer and phone i can get into Webroot but when l get to the submit a ticket page they take my email ,then it says it needs cookies enabled, l do that and it justs keeps repeating on both i phone and laptop. Is there a phone number l can call to figure out what is happening ? Also the Geek Squad  is on the page do you have to buy Webroot through Best Buy? I bought mine through the Webroot site. I am older and completely computer dumb with no kids to ask for help.

Hello, please delete my webroot account.

My windows defender,said that there was a virus and that it was quarantined. I had  a expired webroot yesterday,and now when I go check to see if its here,its not.My task manager said that it was there,the webroot for some reason has high cpu count:I cant find my webroot for somreason.It says that it is on in taskmanager,but is not showing up.Should I force quit the highest webroot??Please tell me on what I should do.

When I sign on to TurboTax it usually asks if I want updates.  When I check yes, it says it can’t update.  I had a long conversation with TurboTax last year and they had me go through a long process, but this is a new year and the same problem has happened again.

I originally got Webroot through Best Buy and just renewed my subscription.  I got a new key code and it will not download. What do I need to do to get this to work for me? I have been trying for weeks to get the download and it just doesn't work for me at all. 

For weeks I was having trouble with my small lap top taking me to sites that I didn’t want or showing a lot of popups (with pop up blocker off).  I had Geek Squad tune up and service this computer a few times.  While they did this they, of course, also used Web Root.  But, it never seemed to fix, all the nonsense would just continue.  Today they did another tune u[, ran Web Root but this time they also ran a Norton scan.  Low and behold the Norton scan found a few infections, which the tech removed.  When I contacted Web Root, the fellow that I spoke to (and he was very nice and understanding) thought that it could have been some new virus.  He did say that, yes, there could have been a virus lurking around for a while.  My main concern was that someone was in my computer (we can’t rule that out 100%) as I had that happen to another computer in 2019 and it was frightening and, fixing bank accounts, etc. was time consuming.  That is why this computer has absolutely NO access to my ot

Hello, I am a new small business owner with a created website. As I google me website it comes up with a yellow (!) exclamation point. Is there anything i can do to assure that my website is trustworthy? I will attach URL below for you. Thanks!! https://hhcabanaservices.com/

Desde que me instale el antivirus Webroot, tengo problemas, me elimina unos archivos de un juego y por esa razón no me cargan las partidas, quiero darle  excepción a esa aplicación y otra mas para no seguir teniendo fallos, por favor, ayudarme con mi problema. ( Since I installed the Webroot antivirus, I have problems, it deletes some files from a game and for that reason the games do not load, I want to give an exception to that application and another one so as not to continue having errors, please help me with my problem . )

  I click on my Webroot to run scan. The screen is green then turns orange with a big exclamation point. My account has a yellow caution symbol. Can someone please tell me what this means? 

Hi.Newish PC, windows 10.Keep having BSOD issues and tracked down to  : Error: driver_irql_not_less_or_equal (wrUrlFlt.sys)I found old threads on this but no fix applicable to me, I don’t use wireless mouse or keyboard, or anything else.I am a complete technophobe so does anybody have any advice other than bin Webroot completely? Not sure I’m even posting in the right place either...

Apple has released macOS Big Sur 11.2 for Mac users running macOS Big Sur. The new software update includes bug fixes and enhancements to the operating system, and is therefore recommended for all Mac users running macOS 11 Big Sur. Specifically, macOS Big Sur 11.2 is said to improve the reliability of Bluetooth connections, resolves an issue with external displays and some M1 Macs, fixes a problem where iCloud Drive could erroneously turn off, amongst other various improvements and bug fixes.Full Article

I can’t seem to find how long a new/uncategorized service to become categorized. Any help would be appreciated. Thanks,Kurt

How do I block attempted FTP Service connections on my server from unwanted ipaddresses ?  

As of yesterday 1-29-21, WRURL.DLL being flagged by Malwarebytes as malware.What is it? Should I let Malwarebytes quarantine it?thanks...

On my secure anywhere icon it's stating that my scan is outdated, but nothing is show what the cause is. Do anyone else have this problem. I cannot get an answer from Webroot, and I still have over 230 days left, I would hate to drop this company and go to another company because no one can answer me.