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I have a server that I wish to remove Webroot from. The software has been "fully" uninstalled and the only remnant I can find is the application entry in "Ädd/Remove Programs". I have tried both the Webroot removal tool and the upgrade tool which both run and report success however the entry remains. >> Webroot SecureAnywhere 9.18.44 Any help would be greatly appreciated.
When I sort by "status" or "last seen" in group management with a site that has 50+ endpoints, the sorting only applies on a page-by-page basis. For instance, when I sort by status, an endpoint on the second page that "needs attention" will not show up at the top of the first page, but instead will show up at the top of the second page. The sorting applies to each individual page of 50 and doesn't re-sort the whole group of endpoints and re-order them. Example screen capture: https://www.useloom.com/share/8a5f015ec1ae45c98c31fead6488bf68
Is there a setting in a policy to allow the client ot manually start a scan via the GUI without setting the policy to unmanaged?
I am new to Webroot. We currently have 30 sites listed in GSM and I want to generate a monthly report that prints each workstation for each site, with totals on machines that have an endpoint and the date that it was installed. I dont want charts, just the actual workstation names, per site for accounting. In other words we bill monthly, passing on the cost of the endpoint for each workstation to the customer. This would be like an accounting report. I have played with the reports in the GSM but they all seem to only do charts. Can someone show me how to do this?
The two posts I've seen regarding this issue are from 2013 and 2015... each post contains verbage that this is "in the works". It's 2018... is it still in the works? I cannot seem to find anywhere on the dashboard or console to remove endpoints I have deactivated. Do I still need to send in a ticket for support to remove them?
Hi Team, The "kmsauto" & "Keygen" crack key is getting removed by the webroot even after we excluded/override in the console, The mentioned exe is used to crak the windows OS and Microsoft office but the webroot is identified and removed it. After that deactivating the OS and office products and this leads to stop the business applications which is running based on office activations. Kindly help on this and do the needful. Thank You
Hi All, i have one customer having pfsense firewall and the customer limiting the internet access from all end-users, with webroot require to allow wildcard addresses on the firewall but unfortunately pfsense not supporting wildcard domain is there any solution to allow the client work with webroot ? looking for your support
Hi. We have recently seen a number of individuals running W10 build 1709 and WSA 19.0.19.43. File shares have become unusable, resulting in a "folder path not found" error in other W10 clients and even from the host PC itself. In all cases, we have found that the host PC can see its own shares, but gets that error when opening them. Other clients get that message when trying to connect to the host, before listing the shares. All of the affected were being managed by the workstation policy with Identity Shield enabled. We have found that after uninstalling the WR client from the portal, and restarting the host PC, that all sharing/access issues are resolved. As yet, we have not reinstalled WRSA on any of the affected machines and all of the affected are being managed by an alternative AV until we can identify what is causing this.
I'm considering purchasing Webroot for my home network. I have more than 5 devices that would benefit from Webroot, and am trying to decide if I should treat my home network as a small business, or simply buy multiple copies of the home products. I'm currently using a business product from another vendor and am looking to switch. I'm just wondering what the differences are between the Business Endpoint Protection compared to the Home products. Aside from price and support for Windows Server, are there any other significant differences between the two products in terms of the protection they provide or available features?
hello there, without webroot enabled on windows 7 internet browsing works 100%. with webroot enabled we can access pages and sites we type the correct web address for but we cannot perform searches for the same or any other pages. google shows "err empty response" and IE shoes "page cannot be displayed". i have looked at filter catagories and as far as i can see there is nothing blocked that should prevent us from reaching the sites we need. any ideas?
Was just looking thru some of the settings for Firewall/Web shield in advanced settings and I noticed that the box for Web filtering driver was NOT checked by default. I guess I'm not sure exactly what this driver does and whether to check it or not? Are there any disadvantages to having it checked?
