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Nastiest Malware 2023

11 months ago

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Community 101

Community 101

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2,072 Topics
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rt93New Member

asked in Community 101

how to remove the old record?

Hello Guys, I installed the Webroot on the laptop on March 2024 and the agent is function, then the laptop can’t boot to Windows and I reinstalled OS. Now, i installed the agent again. i found there are duplicate record on management console. May i know how to remove the old record?

Carol GalindoNew Member

asked in Community 101

Please remove our site to the blacklist

Hello Team WebrootCoul you please remove our domain from blacklist. we are facing some issues with the communication with our customers. We are clean and the reputation good

Arcturus66Fresh Face

asked in Community 101

Need to give Webroot my new credit card number. My old card was hacked. How do I contact Webroot to do this?

I need to give Webroot my new credit card number. My old card was hacked. How do I contact Webroot to do this? I purchased Webroot through Amazon and have been using it for ten years.Thanks,Roy in New Mexico

RonHNew Member

posted in Community 101

Webroot or McAfee

I have McAfee, do I need Webroot?

willow-Tree32New Member

asked in Community 101

need help chosing the right webroot plan for me and my family

im getting confused choosing a plan that's right for me and my family!! need help please

ttigirasNew Member

asked in Community 101

what is this virus jwgkvsq.vmx and what should I do to remove it?

Is this a virus and if so, how can I remove it? It’s very frustrating that this virus software can seemingly detect it but not do anything about it except to tell me to call support.

LiamAFresh Face

asked in Community 101

Web Threat Shield and Firefox 115.8

I noticed today that the web threat shield on Firefox is graying out. I am using Firefox 115.8. For a second or two the icon will be a check mark then it turns into the greyed icon.

kaybayray51Fresh Face

asked in Community 101

CloudNetCheck.exe Malware or Legit ?

The File CloudNetCheck.exe showed up in my Download folder and I did not download it. Properties show it is from Cloudflare Network Security Provider. I attempted to delete the file from my download folder but can’t as message states it is open in another folder or program. I believe this is some Trojan but my web searches don’t get me a satisfactory answer if this is Malware or not. So here I am. Would a kind soul please inform me if this is Malware and if it is, how can I get rid of it?Thank you very much for any replies.

savraNew Member

asked in Community 101

How do I get McAfee Security Scan Plus off my computer?

I accidentally installed McAfee Security Scan Plus on my computer when installing “Free Acrobat Reader.” I already have Webroot Security Anywhere that I paid for. I have tried every single way of removing it including their removal tool. How do I get it off my computer? I am using Microsoft Windows 10 on a desktop PC. Thanks for any help!!

ChaseresoluteyachtsalesNew Member

asked in Community 101

What can I do to remove the Webroot Caution on my website in Google search?

Both my Resoluteys.com and my Boundlessym.com websites have a caution symbol stating that my sites are not safe. How do I get this removed from Google and Microsoft search engines?

HLubertNew Member

asked in Community 101

HOW DO I CREATE EXCEPTIONS FOR BACKUPS?

I use Ascomp Synchredible to perform multiple backups of files to multiple endpoints every day. Once WebRoot SecureAnywhere has scanned the files initially I want Synchredible to copy them to the other locations without the hassle of having to tell WebRoot again and again that I have already recovered these files from Quarantine and they are OK. How do I create an exception in WebRoot that will ignore my use of this software?Also - I find that the majority of the files that WebRoot flags are OK - so I first have to restore them from Quarantine and THEN I have to change the block/allow from Ignore to MONITOR. Is there a way to force WebRoot to assign the MONITOR flag to all these files so I don’t have to waste time over and over again? I have made numerous suggestions to the company to make this a feature that can be set by the customer over the years but no action on their part.BTW - I’ve been a WebRoot guy forever and have it installed on at least 10 systems so these small issues

SLWNew Voice

asked in Community 101

Hiren's Boot CD(Cloning drives). Webroot threat

Welp, do you have any advice? how would you clone to a new ssd before your old Hdd goes out?

hhtmp88Fresh Face

asked in Community 101

Rime-Weasel v0.15.0.0 Chinese input method is blocked by webroot

Dear all,Rime-Weasel v0.15.0.0 Chinese input method is blocked by webroot and cannot even download it, how to solve the problem?REMOVEd Direct LINK!details of this Chinese Input Method about blocked by Antivirus program:https://github.com/rime/weasel/issues/922Can Webroot check it, and add “Rime-Weasel v0.15.0.0” to the white list after verification?At this moment, any temporary method to install Rime-Weasel?I am using Win11Thanks for any kind of help!hhtmp88

SLWNew Voice

asked in Community 101

This solution addresses Webroot SecureAnywhere

I went here:https://answers.webroot.com/Webroot/ukp.aspx?pid=17&app=vw&vw=1&solutionid=1219&t=You-get-a-message-that-your-PC-is-centrally-managed-and-your-settings-may-be-overwritten#:~:text=%22Note%3A%20Although%20your%20settings%20will,in%20the%20SecureAnywhere%20Management%20Website. Then here: https://identity.webrootanywhere.com/v1/Account/loginThen I went to forgot my password bc the one i use for the community apparently isn’t the same for that link. I gave my email address and it said if they have it on file, they will send me a link to change my pw. I didn’t get the link. I checked my spam and waited for about 2hr and did it again. But nothing.Is this community in charge or is Webroot in charge?What am I doing that is incorrect?

takehimat100New Member

asked in Community 101

Maintain list of My Devices

I have a five device license for Webroot SecureAnywhere Antivirus. In the My Devices list at https://myaccount.carbonite.com/security, I don’t own two of the devices shown anymore. How do I remove those devices from the list so I can install Webroot on additional devices?Thanks!

duluthianFresh Face

asked in Community 101

Scanner won't send wirelessly to computer

A couple months ago my scanner stopped sending wirelessly to my computer. I don’t scan all that much which is why I haven’t dealt with the problem before. The scanner works fine when a cable is connected to the computer. It is definitely a wireless communication problem. I have no trouble sending a print document wirelessly. The printer is an HP so I ran their fixit utility. It claimed to have solved the problem (it didn’t) and that the problem was a device protection was enabled that needed to be switched off. Running Windows 10. As mentioned before, all was working well up until a couple of months ago. About this time I replaced my WiFi router so there may be some relation there, but I don’t think that’s the problem. I am running Webroot Secure Anywhere and Webroot WiFi security. In searching the web for solutions, one person who had the same problem was running Bitdefender and the problem was traced to needing to allow an exception to a MAC address or something. Hence my

darsht.suntechNew Member

asked in Community 101

Remove our domain from the Malicious list

Our website suntechnology dot org was affected by malware a year ago. We scraped the old source code and deleted the associated hosting account six months ago.Your Server is still blocking our domain and giving warning messages to visitors. We have been losing trust and business opportunities due to the same.Could you please review this and remove our domain suntechnology dot org from the malicious list?Thanks and regardsRemoved link ~ PTD

sm-dFresh Face

asked in Community 101

IoT security - Webroot

Does Webroot provide IoT security protection?

ROBERTSONNew Member

asked in Community 101

Found AnyDesk icon in hidden icons

Perhaps I am being a bit paranoid, but I was recently scammed by a 3rd party resulting in my having to have Webroot reinstalled. I just noticed that in the list of hidden icons, there is AnyDesk which is what the scammer had used. If this is a program that normally comes with Windows 11, alright. If not, how on earth do I remove it? I don't fancy anyone having access to my computer without my knowledge. Many thanks to all!

ExpertNoviceCommunity Leader

asked in Community 101

Changing email addresses don't want to lose old support threads

My Yahoo account is being deleted but I would like to preserve participation in old Community threads.Per the following thread the method is to request a change. A PM was sent to Ssherjj, the moderator who helped at that time but it seems she may no longer be active. I tried via support at Webroot but they can’t help with this request.https://community.webroot.com/community-101-2/re-registering-on-community-320246My current, soon to be old, email address is If someone can help I would be happy to provide the new email address via email or private message. Thank you for even reading!

ExpertNoviceCommunity Leader

asked in Community 101

Where is Application Protection" now. It used to be in "Identity Protection"

Firefox is opened in a sandbox (Sandboxie) with Webroot SecureAnywhere running. When Firefox is updated I go through a 4 minute process that allows this. Sometimes Firefox will not open. I would View Status on Webroot, click “Identity Protection” and select tab “Application Protection”. Firefox would be set to “Protect”. Changing that to “Allow” resolved the issue.Recently Firefox was updated, then Webroot was updated, Firefox would not load. No problem…. However, now “Application Protection” no longer exists so, to run Firefox I must shut down Webroot. In Running Processes, Firefox is marked “Allow” but that has always been the case when Firefox was running. Customer Support has not responded to my query. I’m hoping there is a solution.

ParamorerestNew Member

asked in Community 101

Does Webroot record websites accessed?

I'm fairly new to using the PC application and as far as I can check and understand, it only records what software/app I have opened. Is there a way to check the websites accessed through any of my browsers? Thanks