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Community 101

Community 101

Welcome to the Community! Say hello and tell us a little bit about yourself. Please take a moment to review the Webroot Community Guidelines

2,078 Topics
7,938 Replies

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2078 Topics

posted in Community 101

Newbie here, and, of course, a question....

I just installed webroot on my iPad Air. When I log onto the website, it indicates that I have one PC, and NO mobile devices secured. I would feel a little better it it showed ONE mobile device. Have I done something wrong?

184

10 years ago

allybRetired Webrooter

asked in Community 101

Skype nuisance

  Hi all  :D   Please could I ask` what may seem like a strange…..but totally genuine question as I don’t know where else I could ask it……… about 6 weeks ago I set up a Skype account in order to speak with a Doctor in America as a patient, purely for medical purposes.  I only have two contacts, this Doctor and a friend who helped me set up my Skype account.   Since then, every day when I’m on my Laptop, I’m disturbed by that echoing bubble sound that Skype makes and there are between 2and 4 men (always men) messaging me, asking to make contact. I don’t have my picture or any status or info…… these are all unsolicited. They are mostly USA, though some Australia and a couple have been UK….. a lot of military profile pictures…… strangely; ‘Generals’ lol and ……..a few even of Doctors? It all seems very fake Why is this?  Is it a security risk?  a scam? How do they find me? And how do I stop it.     Thank you in advance Kindlyz Allyb.

255

10 years ago

marion2014

posted in Community 101

New To Community-marion2014-Is Super Anti Spyware compatible with Webroot?

10 years ago

chaparrita49New Voice

posted in Community 101

new user learning the ropes

10 years ago

marry_smithNew Voice

asked in Community 101

How to Resolve pop ups all the time and pre-installed windows ?

Hello ,   I am using windows 7 64 bits on Intel i5. After playing a pop up flash movie my system is behaving weirdly. I am getting a lots of pop ups all the time and pre-installed windows defender is also not working. May anyone please help me to identify the problem and what is going on inside my system?

288

10 years ago

queenv11

posted in Community 101

clueless newbie with question re:Java

Hello, and just got webroot..Not sure how it works, but it got some great reviews, price was right, etc.  I do a lot of "sweepstaking" and believe me won many many things. Problem is, get sooo much spam, junk, etc. Which I am willing to put up with, worth the benefits for me.  But, since I had webroot, have noticed so much of my junk, spam is going to my inbox.  And also, (dumb question) what is the little lock for?  Am I suppose to run it on my own or what.  Thanks for your patience.

142

10 years ago

adambomb

posted in Community 101

Happy to be here!

I love you Webroot!   You are awesome, and am VERY happy with your products!  Nothing comes close!  My guardian angel in an evasive technical world!   Norton sucks and Webroot trucks!!!!!!

258

10 years ago

sauerjc

posted in Community 101

renewalc onfusion

The renweal process is confusing.  I have 9 days left on my existing subscription, so Ipurcased ar enewal license.  Its a different licens soit  appears my protection will not automatically extend and I must upfdte my licenses on each computer.  Is this correct?  IS there a way to link the two licenses so my current subscription just extends at the end of it's period? thanks,john  

121

10 years ago

allybRetired Webrooter

posted in Community 101

Renewal

 Hi Guys,   My Webroot security is up for renewal..........can I just ask.....is the ‘complete’ the best package to have??......... Just to refresh so you don’t assume I’m some sort of joker (and to those who don't know).......I'm bedbound, chronically ill from a virus, contracted 3yrs ago following a routine tooth op.  It entered my brain and central nervous system and has affected all my systems and organs......   My laptop is now literally my whole world.  However, I’m not up to complex answers. I just didn’t want anyone at a quick glance to think it was a shallow or trivial question, without knowing the facts. :$    Unfortunatly I can’t keep up to all security information as my cognition is impaired and fluctuates greatly. This will be my 3rd year of Webroot security and I greatly appreciated being excepted into the community (though are can’t participle as often or to the level that I would like) but where I can ask dumb question……. And it be OK

5612

10 years ago

swampfoxFresh Face

posted in Community 101

I JUST JOINED THE COMMUNITY

I am running SecureAnywhere on a 4 Y.O. DOS 7 machine with 6 GB of RAM and an Intel i5 MPU with 4 processors. This is just one of three pieces of scan software that I have.

337

10 years ago

posted in Community 101

a whole new reason to compute

having been through (alive and kind of old) during the Tandy computer days, the DOS days, and now everything should be a breeze. and yet spending time now in sites of "why" and "how?" A webroot customer now going on 4 or 5 yrs...and BAM, crap hits the fan, no wait, it goes through the fan, and no company, hp, ms, webroot caught it. Any youngsters, anybody at all here, do you know anything about AMD Gaming Evolved program that is connected with Raptr Desktop App and AMD Catalyst Control Center that will crash nearly everything?? Googled "is Raptr Desktop App a virus"  results in: if attempted to uninstall a trojan horse is activated?  Anyone know about this stuff? MS spent over 4 hrs last nite fixing it...it didn't work. Just curious...and attempted to contact webroot chat....it opened and then it's busy! A service meant to guard the simplest of comands...busy. Call back later??? Webroot!  

122

10 years ago

StarUSAFresh Face

posted in Community 101

Hello Community

I usually don't join "communities" but I would really like to learn more about internet security and how to better use Webroot. I bought my subscription a couple of months ago and I really like everythng about it so far. Like many, I've used Norton and McAffee in the past. Webroot seems more streamlined and thorough to me. I haven't fully explored the community topics yet. Has anyone mentioned the need for compatibility with Windows 8 phones? I'd really like to use Webroot on my Nokia 1520. I use to be an Apple guy, and I've happily reverted back to Microsoft. Droping my iPhone was the last step. Feel free to contact me. I look forward to learning from all of you here.

162

10 years ago

PeppermintPNew Voice

posted in Community 101

No Threats detected

Lately whenever I do a scan, no threats are detected... All the other security systems I have used at least detect something. Any ideas?  Kind of makes me feel vulnerable.

795

10 years ago