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Folks,Lost my last post...your website does not lke disagreeable comments maybe.  At any rate, I had to disable the two services cited in my topic, else you get a tremendous slow down at the login screen and reaching the desktop can increase your login time to desktop anywhere from 5 times to 10 times longer.I am leaving them disabled for the time being until this issue is resolved within Webroot.  I am still keeping the main WRSV running as my main protection.  That service does not cause any issues.My system is a dual Xeon with 384GB of DDR4 RAM and two Seagate Enterprise SSDs.  Graphics card is a Nvidia Quadro P1000.Chris

im trying to uninstall webroot but it gives this error it is necessary to login as admin to access this feature im the admin user i read in other topics start pc in safe mode but i cant because safe mode dont work just stay on the boot loading screen so i need another way to uninstall  webroot

The reason I chose Webroot over other anti-virus software is because supposedly, it’s not a resource hog. The past couple of days my hard drive is spinning non-stop and the culprit appears to be Webroot. I was not able to kill the Webroot processes or uninstall the software as Windows is telling me I don’t have Administrator’s privilege although I had no issue uninstalling other software. I’m running Windows 10. When I opened the Webroot console, it freezes whenever I tried to make any change to the setting.

Hi, today I renewed my webroot subscription for 3 years and I decided to try the web console; I shouldn't have done that! After registering at login I get the error "502 Bad Gateway" and I can't even reactivate the protection of the pc; does anyone have a solution?

So I want to download a game from a website that I have used before, but Webroot keeps saying it might be a threat. I am pretty sure it is because it is a .exe file, but I’m not 100%. I REALLY want to play but I don’t want any viruses. Thank you -Lorm

I was on the American Chemical Society website and a tab opened up by  itself. I must have done something when I went to the tab because as soon as I did, something was downloaded to my computer and it went too fast for me to be able to see what it was or where it ended up. I searched the entire hard drive manually for everything that had a “date modified” of today around the time it happened. Nothing was suspicious except for a file that I “did not have permission to access,” but the file was empty and created in 2019. It said it was modified around the time the incident occurred. I couldn’t delete the file either because it said something in the file was open. I checked the task manager and it said nothing was open. Webroot did a scan and found nothing. What do I need to do?

I get a malware message from downloading this ap:  https://account.yousician.com/download The message states w.32malware.gen. I have not been able to find too information on this online.  Is this a malware risk or a false positive?

I am a web developer, 25 years in the industry. Webroot is giving off cautions on several of my sites today via Chrome or Firefox. Obviously, this is concerning for me. However, there is no further information other than, "this site may contain content that could affect your online security."I need to know *what* is causing this. When I looked under Webroot docs, it says, "These are generally benign sites, but have exhibited some characteristics that suggest security risk."My question is - what are the possible flags that suggested a security risk? As a developer, I need to know what third party scripts are setting off warnings in order to make my sites safe.I would love if the docs could be updated with a list. But more urgently, if someone could give me a collection of the flags that can set off the caution warning, that would be brilliant. All of these sites are new builds. I need to pinpoint the script that is not secure. Thanks in a

I found that it doesn’t have any web monitoring features to block adult contents, category wise like Sophos home or Cold Turkey. But it is good for my aging pc. I am looking for security which doesn’t slow my already slow pc with porn blocking capability. Thanks. Please don’t recommend host file editing, google safe search, etc. They can be easily bypass. I want Cold Turkey like features in security software. 

Hey so my Intel Bluetooth (ibtsiva) is located in system 32 instead of program files I looked that up and apparently it's a virus in disguise. I want to make sure that this is not true, and if it is what do I do? Webroot has not detected it as a virus, but I'm asking here just to be safe. Thank you. 

Click here to see an updated deployment script for macOS. The conversation below is in relation to the older version of the script, which has been removed from this post.Thanks,The KB Team

Can Webroot shut down the computer after a scan

Hello,I’ve had this long running problem (for about 2 years) where a “save as” dialog box appears on my laptop after I log back in after it’s been asleep asking me to save a file of unknown type (the box only gives me the option to save it as an “all files” type). I figure it’s some sort of virus, but I don’t know what it’s trying to accomplish. I never save the file and always choose “cancel,” but I don’t know what will make it stop and whether my laptop is compromised in any way. To be sure, the dialog box appears despite not having chosen to download anything either before or after my laptop went to sleep - it appears randomly. I’ve included an image below of the “save as” dialog box in case it helps. Also, I’m using a Lenovo Yoga 2 Pro running on Windows 10 with an active Webroot Internet Security Plus subscription which I’ve had for about 4 years. Any help as to how to resolve this problem would be much appreciated, thank you! 

I cannot download any kind of data anymore. every time i try it, i get a Windows error message “ error- error while scanning for virus” but the data i want to download is safe. I checked if it has something to do with google chrome but that does not seem to be the case. Now i think the problem might bei Webroot. Can you tell me what i should to next? 

purchased program for 3 users. only got 1 key code, said follow link for other key codes but was no link to follow, what am i missing? Richard

I just renewed my Webroot, and now I no longer have utilities “System Analyzer” and “Optimize Now”. I also no longer have security features like “whitelisting”.  Are these features gone from the latest version of Webroot? What’s going on?

My webroot, which is usually green, is now blue and gives the message that scan failed and secureanywhere can't reach the internet to obtain threat info.  I have uninstalled and reinstalled the program...still no action...What is the deal?

Hello I was checking my Windows 10 home pc using the Sysinternal Autoruns64.exe which  check for registry items and found that the following registry key exist HKLM\System\CurrentControlSet\Services\WRCore but the file C:\Program Files\Webroot\Core\WRCore.x64.sys  is missing ? What can cause this behavior ?  I have uninstall and reinstalled webroot but to no avail?  It still says that WRCore.x64.sys  is missing I then check the folder C:\Program Files\Webroot and found that there is no sub folder C:\Program Files\Webroot\Core  Could this registry key be caused by an old installation of Webroot?

I just notices this file and was unaware that this had been added to my Webroot folder.   Can any one tell me what this does or what it is for ?

On July 16 I sent a message detailing how webroot was not deleting files properly and had eliminated my ability to have windows do the job. No response.  Sent 2nd message on July 17th.  No response.  Sent third  message and tried to call support. waited on support line for 17 minutes, no response.  Is there some way I can shut off this non-functioning “feature”?  And has anyone figured out how to get a response from Webroot?

So, I started up my computer like usual and opened google chrome. Except I couldn’t? It was detected as unsafe by both windows firewall and webroot, webroot quickly gave a notification to uninstall the program. I believe it was along the lines of Win- something? I believe 32 and gave the path file of the apparent malware file. I have no downloaded anything on my computer besides discord, steam, and some minecraft files. And google chrome itself. I downloaded malwarebytes for a scan, and it found nothing, and did an optimize with webroot and found nothing. I’ve uninstalled Google Chrome as I couldn’t even open the app anymore. I have no idea what happened. Any help?

Just looking to confirm what if any email attached PDF files scanning protection Webroot has for a Windows 10 OS PC?  Noting receiving more and more such emails with PDF attachments and not opening them out of concern. What level of scan protection is provided using Webroot currently as not seeing current conversations for years on this topic? 

Hi! So this morning, mailanyone (wm.mailanyone.net, you know, the e-mail login) is being flagged as malicious! I’d be using my regular account but, ah, that’s me e-mail. What is up?

As the title says, I tried to uninstall Webroot Security Anywhere  Opened up windows program for uninstalling programs, searched up webroot, found it, and attempted to uninstall. For about 5 hours, it’s been stuck uninstalling with the cursor having the little blue circle next to it. About 3.5 hours in, my screen went black with the cursor  still around and occasionally joined by the blue spinning circle.  It is still like this right now. Anyway i can fix it? Is it safe to shut down? I need something I can do, as I don’t really like the idea of taking my computer with my personal data on it, including important financial information, to a specialist during a pandemic. Thanks Edit: I cannot do anything on my computer, as nothing is responsive (or at least responsively visible) with the black screen up. CTRL + ALT+ DELETE and CTRl + SHIFT + ESC do nothing +note   Apparently, I am supposed to receive a selection of characters (to indicate I’m not a bot) after selecting

Hi. I can’t use cryptomining software with Webroot running on my computer. I have whitelisted these apps but I believe WSA just kills any applications that use 100% (or near 100%) of processor for several minutes.   It’s possible to override this feature? I love WSA and don’t want remove it.   Thanks!