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Nastiest Malware 2023

11 months ago

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Community 101

Community 101

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2,073 Topics
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CharlieKNew Member

asked in Community 101

How to remove malware - doc001.exe on network ?

Hi All, We have detected a malware (DOC001.exe) on our network and even though we do a scan, removal, and re-scan via Webroot, the malware still gets detected after re-scanning and the cycle continues. I’m looking for a permanent fix or removal of this malware and would be grateful for any suggestions or recommendations

jeronayNew Member

asked in Community 101

I just received this Item 667208584635 wise dtc 2006 What is the software for?

maddyj5555New Member

posted in Community 101

i just renewed it yesterday and i followed all the instructions on how to download it but im still getting the my computer is at risk popup and it wont let me log in what do i do

ediponzioNew Member

posted in Community 101

I’m 6 days from my renewal I went and purchased a renewal. It has not shown up yet and I have gotten no confirmation email. . Does it auto update when expiring ? I dot want to be billed twice Thanks

CHICOBLACKLABNew Member

asked in Community 101

My credit was charged 4x for a one year subscription and subscription did not make it through.

O.K. Renewed for one year but Webroot charged by credit card 4 times. Plus it’s still not renewed.

steven magieFresh Face

asked in Community 101

Chrome Crashes with a simultaneous Webroot threat - PC Windows 10 computer

Chrome Crashes. Unable to contact Webroot support via computer because Chrome is the browser I was using. .

TripleHelixModerator

posted in Community 101

Colorado coronavirus latest March 26-29: statewide stay-at-home order takes effect today

What you can and can't do under Colorado's stay-at-home order Colorado residents must stay home through at least April 11. Here's the list of activities that are still allowed and businesses that will stay open. Author: Jennifer Campbell-Hicks Published: 4:23 PM MDT March 23, 2020 Updated: 7:00 AM MDT March 26, 2020 DENVER — Colorado governor Jared Polis (D-CO) issued a stay-at-home order Wednesday in response to the coronavirus pandemic, while also keeping open essential services and businesses. The stay-at-home orders go into effect at 6 a.m. Thursday, March, 26, and will continue through at least Saturday, April 11, unless the order is rescinded or modified before that date. An alert to send to cellphones across the state incorrectly said the order goes into effect at 8 a.m. on Thursday. Both the Colorado Office of Emergency Management and Polis' spokesperson confirmed that 6 a.m. is actually when the order will go into effect. Below is the list from the public hea

FordFresh Face

posted in Community 101

How to exclude a whole folder from monitoring

I have set up webroot and I am not able to exclude a whole programme file from being monitored when the webroot icon is sitting down by the clock on the PC. We are using MYOB and the webroot software interfers with a lot of the MYOB processes and also our printer scan folder. Mostly we leave the webroot programme shutdown and only use it for on demand scanning. I have set up a path into the override section and I think I can exclude the whole folder that way. I also ticked the setting to add it to the default policy I created but the policy doesn’t show the override. Also how can I tell that the override I created with the folder selected to exclude from monitoring has actually excluded the folder from being monitored.

jelissdogNew Member

asked in Community 101

connection issue

webroot vpn doesnt connect on my pc but does on my 2 iphones. solutions?

RobertoNew Member

posted in Community 101

When does my account expire ???

mwlaytonNew Member

asked in Community 101

Webcam is not connecting

Hi. This might be a stupid question, but my webcam work and I think Webroot is blocking it. I’ve gone into settings and it says everything is fine, but when I launch my laptop’s webcam, it says it won’t work. Please help. I have to record stuff for college.

paeversoleFresh Face

asked in Community 101

Download from a source site is blocked

I was trying to download the app Manycam from the source website and webroot blocked it with the following message: W32.adware.gen I need this software and want to know if this site has been truly checked out before coming up with this message. Thanks for your assistance.

mannfriedNew Member

asked in Community 101

Getting rid of track.package.ext

Somehow got a “track.package.ext” on my laptop which appears to be connected with my Gmail/Google account. Webroot scans are not recognizing it as malware. How can I get rid of it? Have already deleted extensions related to it under internet properties on google, but it keeps coming up w/pop-up ads---extremely annoying.

Ford12Fresh Face

posted in Community 101

Webroot error - please contact your network administrator to access the user interface

Can anyone help me with this error I am getting. I installed it and it completed the scan. I closed the programme and went to open it up again but I keep getting this error Webroot error - please contact your network administrator to access the user interface

backswan777Fresh Face

asked in Community 101

website at risk?

Hi, I have created my website 6 months i have secured my website but it is showing moderate risk why is that? here is my link: www.besthumidifier2020.com

BigdreamNew Member

posted in Community 101

How do I know the location of my stolen computer?

Gentlemen My laptop was stolen and I have the serial number Can I search for it to find its location? Because surely someone who stole it uses it on the Internet

sailvientoFresh Face

asked in Community 101

Webroot total protection

Now that I am using Webroot, do I need to also use any other security/virus etc. program in conjunction with Webroot? Thank you!

geocadeNew Member

asked in Community 101

Pop up / Adware issues

Hello; I seem to have caught something. Every couple of days I get hi-jacked by a series of pop ups, M.S. Edge redirects to other sites etc. I have scanned multiple times with Webroot, adwcleaner, Maywarebytes and a third. Everytime the scans come back negative. Any suggestions? Thanks in advance

rtlondonFresh Face

posted in Community 101

Webroot mobile showing incorrect days left in subscription

I purchased a webroot subscription for 10 devices for 1 year in November. I have it on our computer and our android devices and activated the new key code. According to computer, I have 281 days left. However, today according to my phone I have 32 days left of the subscription. I know the computer is correct. What happened? And, what do I need to do to fix the android devices with webroot on them?

ronandtawnyaFresh Face

asked in Community 101

Purchased WR SA Complete but iOs mobile installation requires UPGRADE to Complete?

I purchased Webroot SA Completed and installed it on my laptop. But when I try to install in on my iPhone, the system says I must UPGRADE to SA Complete (which is what I purchased.)

metengr52Fresh Face

asked in Community 101

installing basic webroot security software

When I ran the installation of the basic security software the old expired webroot software dialogue box came up and stopped the installation of the new webroot software. I can’t get rid of the old expired software due to an old ADMIN control system on this computer. How do I get around this problem and install the new software?

Knox365Fresh Face

asked in Community 101

I am having a issue with my log in. When I downloaded my app for my phone and I put in the email, password and my Secure Anywhere complete keycode in the log in box, I recieve a error message saying: Error Login failed. The email or password you entered is incorrect. Since the log I used the same log in on to check the status of my computers that are associated with that account and it works fine. But I just don't understand why it not letting me log in.

susie bowerFresh Face

asked in Community 101

'We were unable to renew your subscription'

Webroot automatically renew my subscription annually. I’ve just had a message on bottom right of screen saying ‘Your action is needed! We were unable to renew your subscription. Get protected before it’s too late.’ Is this a scam, and what should I do?

Slittle75Community Guide

asked in Community 101

Me and my wife share the same computer with 2 Microsoft accounts, different e-mails and such, my question is how do i set her up with LastPass word manager? We Webroot complete on both accounts, she wants to have a LastPass with her own logins so she can use to save her pass word that she uses! Can you help me out?